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Posted (edited)

I am having some problems with my postage modules, at the moment when i have high weight goods over 5kg then the values come out right whether standard parcels, special delivery or recorded deliver.

 

However if something of 0.5kg needs to be shipped the whole thing goes to plot and i get charged up to 7.30 standard parcels?

 

I have ftp's the royal mail modules up and installed them via admin. any ideas please?

 

If you want to see it in action check out my website at www.thexplace.net

Edited by brucett
  • 1 month later...
Posted (edited)
I am having some problems with my postage modules, at the moment when i have high weight goods over 5kg then the values come out right whether standard parcels, special delivery or recorded deliver.

 

However if something of 0.5kg needs to be shipped the whole thing goes to plot and i get charged up to 7.30 standard parcels?

 

I have ftp's the royal mail modules up and installed them via admin. any ideas please?

 

If you want to see it in action check out my website at www.thexplace.net

 

 

I had the same problem and was told to goto the admin control - configuration - shipping & packaging. Then set your Package Tare weight from 3 to 0. It worked for me with the Royal Postage.

Edited by Cyclone2007
Posted

By the way Bruce, I tried to help I couldn't see the shipping cost anywhere. I looked in shopping cart and thought I had found it when I clicked the button 'Continue Shipping', but it took me to the product description not the shipping page.

Are you one of those who makes people register to find out the shipping costs?

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