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osCommerce

The e-commerce.

Products Not Listed In My Confirmation Email


jennymac

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I've searched, but just can't come up with an answer to this issue which has been bugging me since day one. How do I get the products listed on the email I get when I get an order? All it shows is an order number, so I have to go into admin/orders to find out what the person purchased.

 

Help would be greatly appreciated!

Jennifer

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Should be working as it's how the osc behaves with the default installation. You could check possible changes in the catalog\checkout_process.php file

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Thanks Mark,

 

I wasn't the one who installed oscommerce to begin with so I'm a bit lost. Here is the code from the checkout_process.php file. Any other suggestions? Thanks to any who might be able to help.

 

Released under the GNU General Public License

*/

 

define('EMAIL_TEXT_SUBJECT', 'Order Process');

define('EMAIL_TEXT_ORDER_NUMBER', 'Order Number:');

define('EMAIL_TEXT_INVOICE_URL', 'Detailed Invoice:');

define('EMAIL_TEXT_DATE_ORDERED', 'Date Ordered:');

define('EMAIL_TEXT_PRODUCTS', 'Products');

define('EMAIL_TEXT_SUBTOTAL', 'Sub-Total:');

define('EMAIL_TEXT_TAX', 'Tax: ');

define('EMAIL_TEXT_SHIPPING', 'Shipping: ');

define('EMAIL_TEXT_TOTAL', 'Total: ');

define('EMAIL_TEXT_DELIVERY_ADDRESS', 'Delivery Address');

define('EMAIL_TEXT_BILLING_ADDRESS', 'Billing Address');

define('EMAIL_TEXT_PAYMENT_METHOD', 'Payment Method');

 

define('EMAIL_SEPARATOR', '------------------------------------------------------');

define('TEXT_EMAIL_VIA', 'via');

?>

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Or perhaps it would be in this file...

 

 

<?php

/*

$Id: checkout_process.php,v 1.128 2003/05/28 18:00:29 hpdl Exp $

 

osCommerce, Open Source E-Commerce Solutions

http://www.oscommerce.com

 

Copyright © 2003 osCommerce

 

Released under the GNU General Public License

*/

 

include('includes/application_top.php');

 

// if the customer is not logged on, redirect them to the login page

if (!tep_session_is_registered('customer_id')) {

$navigation->set_snapshot(array('mode' => 'SSL', 'page' => FILENAME_CHECKOUT_PAYMENT));

tep_redirect(tep_href_link(FILENAME_LOGIN, '', 'SSL'));

}

 

if (!tep_session_is_registered('sendto')) {

tep_redirect(tep_href_link(FILENAME_CHECKOUT_PAYMENT, '', 'SSL'));

}

 

if ( (tep_not_null(MODULE_PAYMENT_INSTALLED)) && (!tep_session_is_registered('payment')) ) {

tep_redirect(tep_href_link(FILENAME_CHECKOUT_PAYMENT, '', 'SSL'));

}

 

// avoid hack attempts during the checkout procedure by checking the internal cartID

if (isset($cart->cartID) && tep_session_is_registered('cartID')) {

if ($cart->cartID != $cartID) {

tep_redirect(tep_href_link(FILENAME_CHECKOUT_SHIPPING, '', 'SSL'));

}

}

 

include(DIR_WS_LANGUAGES . $language . '/' . FILENAME_CHECKOUT_PROCESS);

 

// load selected payment module

require(DIR_WS_CLASSES . 'payment.php');

$payment_modules = new payment($payment);

 

// load the selected shipping module

require(DIR_WS_CLASSES . 'shipping.php');

$shipping_modules = new shipping($shipping);

 

require(DIR_WS_CLASSES . 'order.php');

$order = new order;

 

// load the before_process function from the payment modules

$payment_modules->before_process();

 

require(DIR_WS_CLASSES . 'order_total.php');

$order_total_modules = new order_total;

 

$order_totals = $order_total_modules->process();

 

$sql_data_array = array('customers_id' => $customer_id,

'customers_name' => $order->customer['firstname'] . ' ' . $order->customer['lastname'],

'customers_company' => $order->customer['company'],

'customers_street_address' => $order->customer['street_address'],

'customers_suburb' => $order->customer['suburb'],

'customers_city' => $order->customer['city'],

'customers_postcode' => $order->customer['postcode'],

'customers_state' => $order->customer['state'],

'customers_country' => $order->customer['country']['title'],

'customers_telephone' => $order->customer['telephone'],

'customers_email_address' => $order->customer['email_address'],

'customers_address_format_id' => $order->customer['format_id'],

'delivery_name' => $order->delivery['firstname'] . ' ' . $order->delivery['lastname'],

'delivery_company' => $order->delivery['company'],

'delivery_street_address' => $order->delivery['street_address'],

'delivery_suburb' => $order->delivery['suburb'],

'delivery_city' => $order->delivery['city'],

'delivery_postcode' => $order->delivery['postcode'],

'delivery_state' => $order->delivery['state'],

'delivery_country' => $order->delivery['country']['title'],

'delivery_address_format_id' => $order->delivery['format_id'],

'billing_name' => $order->billing['firstname'] . ' ' . $order->billing['lastname'],

'billing_company' => $order->billing['company'],

'billing_street_address' => $order->billing['street_address'],

'billing_suburb' => $order->billing['suburb'],

'billing_city' => $order->billing['city'],

'billing_postcode' => $order->billing['postcode'],

'billing_state' => $order->billing['state'],

'billing_country' => $order->billing['country']['title'],

'billing_address_format_id' => $order->billing['format_id'],

'payment_method' => $order->info['payment_method'],

'cc_type' => $order->info['cc_type'],

'cc_owner' => $order->info['cc_owner'],

'cc_number' => $order->info['cc_number'],

'cc_expires' => $order->info['cc_expires'],

'date_purchased' => 'now()',

'orders_status' => $order->info['order_status'],

'currency' => $order->info['currency'],

'currency_value' => $order->info['currency_value']);

tep_db_perform(TABLE_ORDERS, $sql_data_array);

$insert_id = tep_db_insert_id();

for ($i=0, $n=sizeof($order_totals); $i<$n; $i++) {

$sql_data_array = array('orders_id' => $insert_id,

'title' => $order_totals[$i]['title'],

'text' => $order_totals[$i]['text'],

'value' => $order_totals[$i]['value'],

'class' => $order_totals[$i]['code'],

'sort_order' => $order_totals[$i]['sort_order']);

tep_db_perform(TABLE_ORDERS_TOTAL, $sql_data_array);

}

 

$customer_notification = (SEND_EMAILS == 'true') ? '1' : '0';

$sql_data_array = array('orders_id' => $insert_id,

'orders_status_id' => $order->info['order_status'],

'date_added' => 'now()',

'customer_notified' => $customer_notification,

'comments' => $order->info['comments']);

tep_db_perform(TABLE_ORDERS_STATUS_HISTORY, $sql_data_array);

 

// initialized for the email confirmation

$products_ordered = '';

$subtotal = 0;

$total_tax = 0;

 

for ($i=0, $n=sizeof($order->products); $i<$n; $i++) {

// Stock Update - Joao Correia

if (STOCK_LIMITED == 'true') {

if (DOWNLOAD_ENABLED == 'true') {

$stock_query_raw = "SELECT products_quantity, pad.products_attributes_filename

FROM " . TABLE_PRODUCTS . " p

LEFT JOIN " . TABLE_PRODUCTS_ATTRIBUTES . " pa

ON p.products_id=pa.products_id

LEFT JOIN " . TABLE_PRODUCTS_ATTRIBUTES_DOWNLOAD . " pad

ON pa.products_attributes_id=pad.products_attributes_id

WHERE p.products_id = '" . tep_get_prid($order->products[$i]['id']) . "'";

// Will work with only one option for downloadable products

// otherwise, we have to build the query dynamically with a loop

$products_attributes = $order->products[$i]['attributes'];

if (is_array($products_attributes)) {

$stock_query_raw .= " AND pa.options_id = '" . $products_attributes[0]['option_id'] . "' AND pa.options_values_id = '" . $products_attributes[0]['value_id'] . "'";

}

$stock_query = tep_db_query($stock_query_raw);

} else {

$stock_query = tep_db_query("select products_quantity from " . TABLE_PRODUCTS . " where products_id = '" . tep_get_prid($order->products[$i]['id']) . "'");

}

if (tep_db_num_rows($stock_query) > 0) {

$stock_values = tep_db_fetch_array($stock_query);

// do not decrement quantities if products_attributes_filename exists

if ((DOWNLOAD_ENABLED != 'true') || (!$stock_values['products_attributes_filename'])) {

$stock_left = $stock_values['products_quantity'] - $order->products[$i]['qty'];

} else {

$stock_left = $stock_values['products_quantity'];

}

tep_db_query("update " . TABLE_PRODUCTS . " set products_quantity = '" . $stock_left . "' where products_id = '" . tep_get_prid($order->products[$i]['id']) . "'");

if ( ($stock_left < 1) && (STOCK_ALLOW_CHECKOUT == 'false') ) {

tep_db_query("update " . TABLE_PRODUCTS . " set products_status = '0' where products_id = '" . tep_get_prid($order->products[$i]['id']) . "'");

}

}

}

 

// Update products_ordered (for bestsellers list)

tep_db_query("update " . TABLE_PRODUCTS . " set products_ordered = products_ordered + " . sprintf('%d', $order->products[$i]['qty']) . " where products_id = '" . tep_get_prid($order->products[$i]['id']) . "'");

 

$sql_data_array = array('orders_id' => $insert_id,

'products_id' => tep_get_prid($order->products[$i]['id']),

'products_model' => $order->products[$i]['model'],

'products_name' => $order->products[$i]['name'],

'products_price' => $order->products[$i]['price'],

'final_price' => $order->products[$i]['final_price'],

'products_tax' => $order->products[$i]['tax'],

'products_quantity' => $order->products[$i]['qty']);

tep_db_perform(TABLE_ORDERS_PRODUCTS, $sql_data_array);

$order_products_id = tep_db_insert_id();

 

//------insert customer choosen option to order--------

$attributes_exist = '0';

$products_ordered_attributes = '';

if (isset($order->products[$i]['attributes'])) {

$attributes_exist = '1';

for ($j=0, $n2=sizeof($order->products[$i]['attributes']); $j<$n2; $j++) {

if (DOWNLOAD_ENABLED == 'true') {

$attributes_query = "select popt.products_options_name, poval.products_options_values_name, pa.options_values_price, pa.price_prefix, pad.products_attributes_maxdays, pad.products_attributes_maxcount , pad.products_attributes_filename

from " . TABLE_PRODUCTS_OPTIONS . " popt, " . TABLE_PRODUCTS_OPTIONS_VALUES . " poval, " . TABLE_PRODUCTS_ATTRIBUTES . " pa

left join " . TABLE_PRODUCTS_ATTRIBUTES_DOWNLOAD . " pad

on pa.products_attributes_id=pad.products_attributes_id

where pa.products_id = '" . $order->products[$i]['id'] . "'

and pa.options_id = '" . $order->products[$i]['attributes'][$j]['option_id'] . "'

and pa.options_id = popt.products_options_id

and pa.options_values_id = '" . $order->products[$i]['attributes'][$j]['value_id'] . "'

and pa.options_values_id = poval.products_options_values_id

and popt.language_id = '" . $languages_id . "'

and poval.language_id = '" . $languages_id . "'";

$attributes = tep_db_query($attributes_query);

} else {

$attributes = tep_db_query("select popt.products_options_name, poval.products_options_values_name, pa.options_values_price, pa.price_prefix from " . TABLE_PRODUCTS_OPTIONS . " popt, " . TABLE_PRODUCTS_OPTIONS_VALUES . " poval, " . TABLE_PRODUCTS_ATTRIBUTES . " pa where pa.products_id = '" . $order->products[$i]['id'] . "' and pa.options_id = '" . $order->products[$i]['attributes'][$j]['option_id'] . "' and pa.options_id = popt.products_options_id and pa.options_values_id = '" . $order->products[$i]['attributes'][$j]['value_id'] . "' and pa.options_values_id = poval.products_options_values_id and popt.language_id = '" . $languages_id . "' and poval.language_id = '" . $languages_id . "'");

}

$attributes_values = tep_db_fetch_array($attributes);

 

$sql_data_array = array('orders_id' => $insert_id,

'orders_products_id' => $order_products_id,

'products_options' => $attributes_values['products_options_name'],

'products_options_values' => $attributes_values['products_options_values_name'],

'options_values_price' => $attributes_values['options_values_price'],

'price_prefix' => $attributes_values['price_prefix']);

tep_db_perform(TABLE_ORDERS_PRODUCTS_ATTRIBUTES, $sql_data_array);

 

if ((DOWNLOAD_ENABLED == 'true') && isset($attributes_values['products_attributes_filename']) && tep_not_null($attributes_values['products_attributes_filename'])) {

$sql_data_array = array('orders_id' => $insert_id,

'orders_products_id' => $order_products_id,

'orders_products_filename' => $attributes_values['products_attributes_filename'],

'download_maxdays' => $attributes_values['products_attributes_maxdays'],

'download_count' => $attributes_values['products_attributes_maxcount']);

tep_db_perform(TABLE_ORDERS_PRODUCTS_DOWNLOAD, $sql_data_array);

}

$products_ordered_attributes .= "nt" . $attributes_values['products_options_name'] . ' ' . $attributes_values['products_options_values_name'];

}

}

//------insert customer choosen option eof ----

$total_weight += ($order->products[$i]['qty'] * $order->products[$i]['weight']);

$total_tax += tep_calculate_tax($total_products_price, $products_tax) * $order->products[$i]['qty'];

$total_cost += $total_products_price;

 

$products_ordered .= $order->products[$i]['qty'] . ' x ' . $order->products[$i]['name'] . ' (' . $order->products[$i]['model'] . ') = ' . $currencies->display_price($order->products[$i]['final_price'], $order->products[$i]['tax'], $order->products[$i]['qty']) . $products_ordered_attributes . "n";

}

 

// lets start with the email confirmation

$email_order = STORE_NAME . "n" .

EMAIL_SEPARATOR . "n" .

EMAIL_TEXT_ORDER_NUMBER . ' ' . $insert_id . "n" .

EMAIL_TEXT_INVOICE_URL . ' ' . tep_href_link(FILENAME_ACCOUNT_HISTORY_INFO, 'order_id=' . $insert_id, 'SSL', false) . "n" .

EMAIL_TEXT_DATE_ORDERED . ' ' . strftime(DATE_FORMAT_LONG) . "nn";

if ($order->info['comments']) {

$email_order .= tep_db_output($order->info['comments']) . "nn";

}

$email_order .= EMAIL_TEXT_PRODUCTS . "n" .

EMAIL_SEPARATOR . "n" .

$products_ordered .

EMAIL_SEPARATOR . "n";

 

for ($i=0, $n=sizeof($order_totals); $i<$n; $i++) {

$email_order .= strip_tags($order_totals[$i]['title']) . ' ' . strip_tags($order_totals[$i]['text']) . "n";

}

 

if ($order->content_type != 'virtual') {

$email_order .= "n" . EMAIL_TEXT_DELIVERY_ADDRESS . "n" .

EMAIL_SEPARATOR . "n" .

tep_address_label($customer_id, $sendto, 0, '', "n") . "n";

}

 

$email_order .= "n" . EMAIL_TEXT_BILLING_ADDRESS . "n" .

EMAIL_SEPARATOR . "n" .

tep_address_label($customer_id, $billto, 0, '', "n") . "nn";

if (is_object($$payment)) {

$email_order .= EMAIL_TEXT_PAYMENT_METHOD . "n" .

EMAIL_SEPARATOR . "n";

$payment_class = $$payment;

$email_order .= $payment_class->title . "nn";

if ($payment_class->email_footer) {

$email_order .= $payment_class->email_footer . "nn";

}

}

tep_mail($order->customer['firstname'] . ' ' . $order->customer['lastname'], $order->customer['email_address'], EMAIL_TEXT_SUBJECT, $email_order, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS);

 

// send emails to other people

if (SEND_EXTRA_ORDER_EMAILS_TO != '') {

tep_mail('', SEND_EXTRA_ORDER_EMAILS_TO, EMAIL_TEXT_SUBJECT, $email_order, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS);

}

 

// load the after_process function from the payment modules

$payment_modules->after_process();

 

$cart->reset(true);

 

// unregister session variables used during checkout

tep_session_unregister('sendto');

tep_session_unregister('billto');

tep_session_unregister('shipping');

tep_session_unregister('payment');

tep_session_unregister('comments');

 

tep_redirect(tep_href_link(FILENAME_CHECKOUT_SUCCESS, '', 'SSL'));

 

require(DIR_WS_INCLUDES . 'application_bottom.php');

?>

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yes I see, you edited somehow the file with the osc filemanager? And it messed up the escape characters. If you have a backup of this file use it. (Or get the osc original file and try it.)

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Well, sort of thanks <grin> No, I've never even been in this file before. Sigh. Does anyone have a file I can just paste and copy. I know that's a cop out, but I honestly am tired of burning the midnight oil on this stuff. Please??

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