Email Modification

[oscommerce2006]

Does anyone know how it is possible to change the content of the emails sent to the customer automatically when updating their order?

 

Cheers,

[Guest]

have a look in the catalog\admin\orders.php locate the tep_mail function and add to the $email variable extra text if you want to or change its parameters. For example:

 

			$email = STORE_NAME . "\n" . EMAIL_SEPARATOR . "\n" . EMAIL_TEXT_ORDER_NUMBER . ' ' . $oID . "\n" . EMAIL_TEXT_INVOICE_URL . ' ' . tep_catalog_href_link(FILENAME_CATALOG_ACCOUNT_HISTORY_INFO, 'order_id=' . $oID, 'SSL') . "\n" . EMAIL_TEXT_DATE_ORDERED . ' ' . tep_date_long($check_status['date_purchased']) . "\n\n" . $notify_comments . sprintf(EMAIL_TEXT_STATUS_UPDATE, $orders_status_array[$status]);
$email .= "\n\n" . 'Add some extra text for the order update here' . "\n\n";
		tep_mail($check_status['customers_name'], $check_status['customers_email_address'], EMAIL_TEXT_SUBJECT, $email, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS);

[petercascio]

Hi,

 

thanks, this works well but the order header with order number, detailed invoice date etc is now repeated under the additional message.

 

I tried putting the additional message both above and below the existing code (swapping the .= as appropriate) with the same result.

[Guest]

post the code that you have now. The entire update_order case code

[petercascio]

			$email = STORE_NAME . "\n" . EMAIL_SEPARATOR . "\n" . EMAIL_TEXT_ORDER_NUMBER . ' ' . $oID . "\n" . EMAIL_TEXT_INVOICE_URL . ' ' . tep_catalog_href_link(FILENAME_CATALOG_ACCOUNT_HISTORY_INFO, 'order_id=' . $oID, 'SSL') . "\n" . EMAIL_TEXT_DATE_ORDERED . ' ' . tep_date_long($check_status['date_purchased']) . "\n\n" . $notify_comments . sprintf(EMAIL_TEXT_STATUS_UPDATE, $orders_status_array[$status]);

// additional text message
$email .= "\n\nThank you for your order! \r\n Enjoy! \n\n" .
// end of additional text message

		tep_mail($check_status['customers_name'], $check_status['customers_email_address'], EMAIL_TEXT_SUBJECT, $email, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS);

		$customer_notified = '1';
	  }

	  tep_db_query("insert into " . TABLE_ORDERS_STATUS_HISTORY . " (orders_id, orders_status_id, date_added, customer_notified, comments) values ('" . (int)$oID . "', '" . tep_db_input($status) . "', now(), '" . tep_db_input($customer_notified) . "', '" . tep_db_input($comments)  . "')");

 

Is that enough?

[Guest]

yea I think so.

 

replace this code

 

$email .= "\n\nThank you for your order! \r\n Enjoy! \n\n" .

 

with this:

$email .= "\n\nThank you for your order! \r\n Enjoy! \n\n";

 

and retry

[petercascio]

unfortunately not, still duplicated

[Guest]

have a look in the catalog\admin\includes\languages\english\orders.php. You could append the string there too under the EMAIL_TEXT_STATUS_UPDATE and remove the additional string code you added.

[petercascio]

have a look in the catalog\admin\includes\languages\english\orders.php. You could append the string there too under the EMAIL_TEXT_STATUS_UPDATE and remove the additional string code you added.

 

I tried this without success. Problem is that this code seems to be for updates only, not for the inititial order.

[Guest]

what initial order? The inital email order is generated from the checkout_process.php Why you mentioned an order update?

 

Does anyone know how it is possible to change the content of the emails sent to the customer automatically when updating their order?

[petercascio]

Big ooops.. we were talking cross-purpose here. The original question was by somebody else.

 

I used the code you had above in orders.php but got the desired message with that duplicate order header.

 

I now used it in checkout_process.php with $email_order and all is now well.

 

I'm really sorry for the confusion -- and many thanks for your help!