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Didnt reeive order confirmation email when buyer paid via paypal.


Mark-UK

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Posted

I use paypal on my site but when someone uses paypal to pay i dont get the extra order confirmation email sent to my email so i know what they have bought. You know when you can select a copy of their order confirmation sent to your address, it works wine with my credit card payment system worldpay but not when a buyer uses paypal.

 

Any ideas please.

Posted
I use paypal on my site but when someone uses paypal to pay i dont get the extra order confirmation email sent to my email so i know what they have bought. You know when you can select a copy of their order confirmation sent to your address, it works wine with my credit card payment system worldpay but not when a buyer uses paypal.

 

Any ideas please.

do a search on here for paypal and you will find a ton of info--to fix this problem for me all I had to do was go to paypal and set the redirect page to checkout_process.php, this is the page in your shop that logs the orders so that you will get an email notification. Then the buyer will not see this page--they will see the checkout success page automatically--some people will say to set the redirect to checkout success but that never did work for me, hope this helps! :thumbsup:

"I must admit that I personally measure success in terms of the contributions an individual makes to her or his fellow human beings."

---Margaret Mead---

 

"The answer is never the answer. What's really interesting is the mystery. If you seek the mystery instead of the answer, you'll always be seeking. I've never seen anybody really find the answer -- they think they have, so they stop thinking. But the job is to seek mystery, evoke mystery, plant a garden in which strange plants grow and mysteries bloom. The need for mystery is greater than the need for an answer.

--Ken Kesey"

Posted

Is this owt.

 

 

 

Return URL behavior

How should the customer be sent back from PayPal to the specified URL?

0=No IPN, 1=GET, 2=POST

 

0

1

2

 

Do you mean set to checkout_process in my actual paypal account or in the admin section of my payment bit on my live site?

 

Im a bit confused sorry?

Posted
Is this owt.

Return URL behavior

How should the customer be sent back from PayPal to the specified URL?

0=No IPN, 1=GET, 2=POST

 

0

1

2

 

Do you mean set to checkout_process in my actual paypal account or in the admin section of my payment bit on my live site?

 

Im a bit confused sorry?

 

You need to set it in your paypal control panel. I believe it is under the merchant tools tab.

 

If you are selling downloads you should install the paypal ipn contribution as the default paypal module allow the customer to change the price between your store and the paypal site.

The Knowledge Base is a wonderful thing.

Do you have a problem? Have you checked out Common Problems?

There are many very useful osC Contributions

Are you having trouble with a installed contribution? Have you checked out the support thread found Here

BACKUP BACKUP BACKUP!!! You did backup, right??

Posted

set the redirect at paypal under profile I beleive is where it is at

"I must admit that I personally measure success in terms of the contributions an individual makes to her or his fellow human beings."

---Margaret Mead---

 

"The answer is never the answer. What's really interesting is the mystery. If you seek the mystery instead of the answer, you'll always be seeking. I've never seen anybody really find the answer -- they think they have, so they stop thinking. But the job is to seek mystery, evoke mystery, plant a garden in which strange plants grow and mysteries bloom. The need for mystery is greater than the need for an answer.

--Ken Kesey"

Posted

Hi ive looked and dont know where to do it, sorry to be a pain anyone got step by step instructions, would be gretaly appreciated.

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