need a little help with my live shop

[Kerstin]

Hi there,

 

my shop is live since last december and some customers are experiencing problems during the ordering process using XP and IE - the error message "page cant be displayed" comes up when clicking on either checkout in the shopping cart or after entering all personal data and then hitting the button to continue....

I cant reproduce the error - used several systems -

so any tests / help and comments are very welcome!

 

www.fishtanks-direct.co.uk

 

CCNumber just use

1111222233334444

 

Thank you very much!

 

Kerstin :thumbsup:

[abcod]

Hi there,

 

my shop is live since last december and some customers are experiencing problems during the ordering process using XP and IE - the error message "page cant be displayed" comes up when clicking on either checkout in the shopping cart or after entering all personal data and then hitting the button to continue....

I cant reproduce the error - used several systems -

so any tests / help and comments are very welcome!

 

www.fishtanks-direct.co.uk

 

CCNumber just use

1111222233334444

 

Thank you very much!

 

Kerstin :thumbsup:

 

Please, put a link on your website, so we can click to view it.

 

Like this www.fishtanks-direct.co.uk

 

Good luck

[mark27uk3]

Hi Kerstin,

 

I ran a test order through and no erros occured at all apart from 1 slight oversight, when you use the PWA checkout the county field does not have a red star next to it to show it is a required field.

 

Which contrib did you use for the credit card form if you dont mind me asking?

[Kerstin]

Which contrib did you use for the credit card form if you dont mind me asking?

 

Hi Mark,

thanks for the help!

 

I think I used this contribution, but changed the number check a little

http://www.oscommerce.com/community/contributions,71/

 

Kerstin

[Kerstin]

www.fishtanks-direct.co.uk

 

Thanks to Ahmed for the hint!