Web Hosting

[ebsch]

Hi,

I'm new here. Don't know it's right place to ask this question.

 

One week ago, I install a new oscommerce store on my curruent web hosting. Under www.mydomain.com, make a new catalog folder, try to learn to config a new store myself. Maybe something wrong, I find that one old store under same domain name got error. I email to my web hosting, they restore the database, the store back to normal.

Then, I get email from web hosting, tell me, do not try to install new store and remove the store new installed, because: "a mis-configured osCommerce cart can be a severe security problem for everyone on the server"

I did some thing really wrong? I feel that almost everyone here install or config their own stores.

Or web hosting company have different policy? Maybe I need to pay them to restore backup?

Maybe I need move to a new hosting?

My business depend on online stores, and not big enough to hire full time people to do it.

 

any suggestion?

 

Thanks a lot.

[AlanR]

Just read the questions we see here then put yourself in the situation of a hosting company techie bombarded with questions from newbies. They'll always take the easy way out and tell you not to do anything.

 

My advice is to never ask the hosting company for anything. They provide the server space and you take care of your own stuff. You're happy, they're happy.

 

You almost certainly could have solved your own problem without asking them for help.

[ebsch]

Just read the questions we see here then put yourself in the situation of a hosting company techie bombarded with questions from newbies. They'll always take the easy way out and tell you not to do anything.

 

My advice is to never ask the hosting company for anything. They provide the server space and you take care of your own stuff. You're happy, they're happy.

 

You almost certainly could have solved your own problem without asking them for help.

 

 

I tried hard to do not bother them, but some time it happened. Then look like I need try harder.

 

 

Thank you for advice and have a nice day.

[Dr_DK]

If I was you I would be considering a new hosting company. If a host is preventing you the owner of installing any php/mysql scripts that are for your business they should help you out and not ban you from doing it. After all that's what you are paying them for. That's a good lesson to learn to be with a good and reliable host but not the cheapest one around that gets T1 line installed and runs it off of his home Win 2000 server. :thumbsup:

 

Those are my 5 cents. Look at other hosts. I have been using www.akbrothers.net for years and never had any problems and OSC comes as an add-on script with easy install. :blink:

 

Later.

 

I tried hard to do not bother them, but some time it happened. Then look like I need try harder.

Thank you for advice and have a nice day.