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I just don't get osCommerce Support


Gidget

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I just don't get how the support works with osCommerce.

 

I have posted a bug report, then created a post in this forum for the same problem on February 7th 2006. Not one has been addressed. (I did search the forums, before posting for simular problems. The ones that were close were not answered either.)

 

I expected a moderator to at least point me in the right direction if another forum participant could not anwser my question. But that did not happen.

 

This is what I don't get. It seems that there are not a lot of answers, but plenty of questions.

 

Who is helping the people who need help? (or is THIS going to be another unanswered question?)

 

 

Original post: http://www.oscommerce.com/forums/index.php?sho...78entry787378

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I've noticed the same thing. Not sure if anyone really understands some of these questions or if some are not interested in assisting others? Unsure which is the case.

Our questions / problems are probably quite different, however I'm with you in spirit.

 

DigDug1

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OceanRanch thanks for the demo. I have set up everything properly. That is why I don't understand why the new option values are not showing up in the product attributes. Only about 12 option values out of the total 30 are showing up. About 11 old ones and 1 new one. It is strange and has no rhyme or reason. I can see all 30 option values in the option values area. Just not in the product attribute drop down.

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I just don't get how the support works with osCommerce.

 

I have posted a bug report, then created a post in this forum for the same problem on February 7th 2006. Not one has been addressed. (I did search the forums, before posting for simular problems. The ones that were close were not answered either.)

 

I expected a moderator to at least point me in the right direction if another forum participant could not anwser my question. But that did not happen.

 

This is what I don't get. It seems that there are not a lot of answers, but plenty of questions.

 

Who is helping the people who need help? (or is THIS going to be another unanswered question?)

Original post: http://www.oscommerce.com/forums/index.php?sho...78entry787378

 

yea i get this too... i asked a question and 1 person answered but i needed alot more info but never got it.

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it may happen if your database got corrupted somehow. Can you export the broken products_options along with products_options_values_to_products_options tables with phpmyadmin and post them here?

 

Or they are way too many? If so check the last products_options_id that was inserted. What's its value? (See the last page when you browse with phpmyadmin those tables)

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it may happen if your database got corrupted somehow. Can you export the broken products_options along with products_options_values_to_products_options tables with phpmyadmin and post them here?

 

Or they are way too many? If so check the last products_options_id that was inserted. What's its value? (See the last page when you browse with phpmyadmin those tables)

 

I exported the tables associated with the product options. I included a column with a "y" for items that show up in the product attribute of the admin page.

 

I am not sure why there are duplicates and only a few others that show up??

 

enigma1, do you have any ideas?

 

 

products_options_values_to_products_options_id

products_options_values_id

products_options_values_name

showing in list

159 159 gardenia y

162 162 aromatherapy ~ lavender y

164 164 macintosh apple

170 170 macadamia nut

176 176 aromatherapy ~ clarity (stress & headache relief) y

177 177 aromatherapy ~ joie de vivre (invigorating) y

178 178 aromatherapy ~ exhale (relaxing & soothing) y

219 158 cucumber melon y

220 159 gardenia y

221 160 green tea lemongrass y

222 161 juniper breeze y

223 162 aromatherapy ~ lavender y

224 163 lemon rosemary

225 164 macintosh apple

226 165 mango papaya

227 166 nag champa

228 167 orange lemongrass

229 168 orange vanilla

230 169 patchouli

231 170 macadamia nut

232 171 pomegranate

233 172 red currant

235 174 vanilla

236 175 vanilla grapefruit

237 176 aromatherapy ~ clarity (stress & headache relief) y

238 177 aromatherapy ~ joie de vivre (invigorating) y

239 178 aromatherapy ~ exhale (relaxing & soothing) y

240 179 magnolia

275 205 cilantro pineapple y

282 209 ginger & pear y

298 223 l'epice du coeur

311 236 tea & roses

319 244 white lily

327 252 unscented

 

 

Thank you all for your help!!

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the identifiers seem ok but the tables aren't If you notice the options that show stop while following an alphabetical order. The last entry present is

 

juniper breeze y

 

 

And the next one is:

 

l'epice du coeur

 

Noticed the quote? When you retrieve the text it should add slashes to that.

 

Well you can play with the script later. Delete that entry from all attributes related tables and see if it goes any further.

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the identifiers seem ok but the tables aren't If you notice the options that show stop while following an alphabetical order. The last entry present is

 

juniper breeze y

And the next one is:

 

l'epice du coeur

 

Noticed the quote? When you retrieve the text it should add slashes to that.

 

Well you can play with the script later. Delete that entry from all attributes related tables and see if it goes any further.

 

OH MY GOD! THAT WORKED!!!!

 

I LOVE YOU. LOL

 

OK, I am getting a little carried away.

 

But really, enigma1 Thank you so much!

 

It was a simple mistake, but created a huge problem!

 

Thank you again for replying and helping me all the way through my problem!

 

Gidget

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so basically - when you type in anything into OsC, you can not use the ' mark? You should use // as a replacement? Is that why Gidget's attribute database messed up?

 

Just making sure so I know what to look for - my products have a buttload of attributes (candle fragrances, essential oil fragrances, etc).

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so basically - when you type in anything into OsC, you can not use the ' mark? You should use // as a replacement? Is that why Gidget's attribute database messed up?

 

Just making sure so I know what to look for - my products have a buttload of attributes (candle fragrances, essential oil fragrances, etc).

no, you should be able to store whatever characters you want, there is probably no filtering in the products_attributes.php script somewhere, that needs to be fixed - haven't looked at it yet.

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