dwatson Posted February 19, 2006 Posted February 19, 2006 I just entered an order, which was processed okay. When I look in PHPMyAdmin, I see it in the orders table, but not in the orders_total table. More importantly, I do not see the order in the list of orders, which seems to have stopped at order number 18. I am now at order 25. If I put 25 for the order ID in the admin form, it finds the order. Any suggestions how I can make orders appear in the list of pending orders, or what might be making them not appear? Thanks, David Watson
jonorman Posted February 20, 2006 Posted February 20, 2006 I am having the same problem. An Order appears to go through OK but when I go to check out I get a shipping weight error. Then I went into the admin module to look for Orders and found my customers I set up but no orders for them. I thought my problem was solely the shipping module until I went into the database to look at the order history and there was nothing there. I will keep watching your post to see if an answer to my similar issue comes as well. :blush:
Geoff Moses Posted February 22, 2006 Posted February 22, 2006 Yes, I'm getting the exact same problem too! Is this a common bug in osCommerce? It's very annoying to say the least. If it's a widespread problem, I hope someone can come up with a solution quickly... -Geoff
Geoff Moses Posted February 23, 2006 Posted February 23, 2006 I've also found when a customer logs in to view their orders, none of their orders are there. It also says "Result Pages: -4 -3 -2 -1 0 " but every page is blank! Could this be a glitch caused by adding different contributions? Or a glitch in osCommerce? Any help would be greatly appreciated -Geoff
Guest Posted February 27, 2006 Posted February 27, 2006 I think I did this one - admin / localization / order status add the different types of status like awaiting processing completed cancelled etc. Hope this help! John creativecropping.com
Geoff Moses Posted March 1, 2006 Posted March 1, 2006 Thanks for you help john! Unfortunately it hasn't fixed the problem. I've installed several contributions before this problem occurred. My orders were coming in as normal previously. Is it likely that this problem was caused by installing conflicting contributions? Or overwriting things I shouldn't have when installing some contributions? If I at least this, then I'll know whether I should rebuild my osCommerce site from scratch, and more carefully re-implement all the features, testing the functionality of the store carefully after each one? Because this i a major issue, and one that many people seem to be experiencing. -Geoff
Guest Posted March 5, 2006 Posted March 5, 2006 Nobody knows then? I hope someone knows as there must be a few of us with a similar problem. Everything was fine until order 197, after that orders do ot show on the admin page, but are in the database. Searching for order No xxx brings up any order past 197 with the relevant invoice details all correct. Its just the admin panel wont list past 197 - There are No mods, extras installed, this is a basic no thrills installation that was working. Steve (www.eeetickets.co.uk)
Geoff Moses Posted March 7, 2006 Posted March 7, 2006 Well at least I know now that it's not necessarily due to the contributions I added. I tried going back to an older version before I had the feature I expected may be causing the problems, but it still didn't work. But if it's a fault with osCommerce itself, then this is probably a matter that really needs addressing. And hopefully the osCommerce people will at least look it over :blink: -Geoff
jasonlts_osc Posted July 12, 2006 Posted July 12, 2006 I just entered an order, which was processed okay. When I look in PHPMyAdmin, I see it in the orders table, but not in the orders_total table. More importantly, I do not see the order in the list of orders, which seems to have stopped at order number 18. I am now at order 25. If I put 25 for the order ID in the admin form, it finds the order. Any suggestions how I can make orders appear in the list of pending orders, or what might be making them not appear? Hi all, after two hours of debugging the codes .. I found the cause of the problem for my case :blink: In /classes/order_total.php .. the function order_total expects a corresponding language file for each file found under /modules/order_total folder. e.g. if /modules/order_total/ folder contains extra file called ot_fixed_payment_type_charge.php ... then languages/modules/order_total/ folder must contain a corresponding ot_fixed_payment_type_charge.php language file. I forgot to upload one of the language files and that's why the orders went missing from the orders_total table. Hope this is of help to you :thumbsup:
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