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contact us page customer enquiry problem

Guest

By Guest
in General Support

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Guest

Guest

Posted
Posted

I am having problems witth customers enquiries when they are sending messages through my contacts us page.

 

I have spoke to my Host who toldme that I should turn spam filtering off, which i have done but still getting the same problem. They have told me that there is something wrong with the scripting on my contact us page.

 

I did have an issue with global settings but i added a contribution that helped this.

 

Messages from customers have been recieved until the last few days

 

The contact_us.php is shown below:

 

<?php

/*

$Id: contact_us.php,v 1.42 2003/06/12 12:17:07 hpdl Exp $

 

osCommerce, Open Source E-Commerce Solutions

http://www.oscommerce.com

 

Copyright © 2003 osCommerce

 

Released under the GNU General Public License

*/

 

require('includes/application_top.php');

 

require(DIR_WS_LANGUAGES . $language . '/' . FILENAME_CONTACT_US);

 

$error = false;

if (isset($HTTP_GET_VARS['action']) && ($HTTP_GET_VARS['action'] == 'send')) {

$name = tep_db_prepare_input($HTTP_POST_VARS['name']);

$email_address = tep_db_prepare_input($HTTP_POST_VARS['email']);

$enquiry = tep_db_prepare_input($HTTP_POST_VARS['enquiry']);

 

if (tep_validate_email($email_address)) {

tep_mail(STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS, EMAIL_SUBJECT, $enquiry, $name, $email_address);

 

tep_redirect(tep_href_link(FILENAME_CONTACT_US, 'action=success'));

} else {

$error = true;

 

$messageStack->add('contact', ENTRY_EMAIL_ADDRESS_CHECK_ERROR);

}

}

 

$breadcrumb->add(NAVBAR_TITLE, tep_href_link(FILENAME_CONTACT_US));

?>

<!doctype html public "-//W3C//DTD HTML 4.01 Transitional//EN">

<html <?php echo HTML_PARAMS; ?>>

<head>

<?php

// BOF: WebMakers.com Changed: Header Tag Controller v2.5.2

// Replaced by header_tags.php

if ( file_exists(DIR_WS_INCLUDES . 'header_tags.php') ) {

require(DIR_WS_INCLUDES . 'header_tags.php');

} else {

?>

<title><?php echo TITLE; ?></title>

<?php

}

// EOF: WebMakers.com Changed: Header Tag Controller v2.5.2

?>

 

<base href="<?php echo (($request_type == 'SSL') ? HTTPS_SERVER : HTTP_SERVER) . DIR_WS_CATALOG; ?>">

<link rel="stylesheet" type="text/css" href="stylesheet.css">

<script LANGUAGE="JavaScript1.2" SRC="includes/menu_animation.js"></SCRIPT>

</head>

<body marginwidth="0" marginheight="0" topmargin="0" bottommargin="0" leftmargin="0" rightmargin="0">

<!-- coolMenu //-->

<?php require(DIR_WS_INCLUDES . 'coolmenu.php'); ?>

<!-- coolMenu_eof //-->

<!-- header //-->

<?php require(DIR_WS_INCLUDES . 'header.php'); ?>

<!-- header_eof //-->

 

<!-- body //-->

<table border="0" width="100%" cellspacing="3" cellpadding="3">

<tr>

<td width="<?php echo BOX_WIDTH; ?>" valign="top"><table border="0" width="<?php echo BOX_WIDTH; ?>" cellspacing="0" cellpadding="2">

<!-- left_navigation //-->

<?php require(DIR_WS_INCLUDES . 'column_left.php'); ?>

<!-- left_navigation_eof //-->

</table></td>

<!-- body_text //-->

<td width="100%" valign="top"><?php echo tep_draw_form('contact_us', tep_href_link(FILENAME_CONTACT_US, 'action=send')); ?><table border="0" width="100%" cellspacing="0" cellpadding="0">

<tr>

<td><table border="0" width="100%" cellspacing="0" cellpadding="0">

<tr>

<td class="pageHeading" align="center"><?php echo HEADING_TITLE; ?></td>

</tr>

<tr>

<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>

</tr>

<tr>

<td class="main"><?php echo TEXT_INFORMATION; ?></td>

</tr>

<tr>

<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>

</tr>

</table></td>

</tr>

<tr>

<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>

</tr>

<?php

if ($messageStack->size('contact') > 0) {

?>

<tr>

<td><?php echo $messageStack->output('contact'); ?></td>

</tr>

<tr>

<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>

</tr>

<?php

}

 

if (isset($HTTP_GET_VARS['action']) && ($HTTP_GET_VARS['action'] == 'success')) {

?>

<tr>

<td class="main" align="center"><?php echo tep_image(DIR_WS_IMAGES . 'table_background_man_on_board.gif', HEADING_TITLE, '0', '0', 'align="left"') . TEXT_SUCCESS; ?></td>

</tr>

<tr>

<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>

</tr>

<tr>

<td><table border="0" width="100%" cellspacing="1" cellpadding="2" class="infoBox">

<tr class="infoBoxContents">

<td><table border="0" width="100%" cellspacing="0" cellpadding="2">

<tr>

<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>

<td align="right"><?php echo '<a href="' . tep_href_link(FILENAME_DEFAULT) . '">' . tep_image_button('button_continue.gif', IMAGE_BUTTON_CONTINUE) . '</a>'; ?></td>

<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>

 

</tr>

</table></td>

</tr>

</table></td>

</tr>

<?php

} else {

?>

<tr>

<td><table border="0" width="100%" cellspacing="1" cellpadding="2" >

<tr class="infoBoxContents">

<td><table border="0" width="100%" cellspacing="0" cellpadding="2">

<tr>

<td class="main"><?php echo ENTRY_NAME; ?></td>

</tr>

<tr>

<td class="main"><?php echo tep_draw_input_field('name'); ?></td>

</tr>

<tr>

<td class="main"><?php echo ENTRY_EMAIL; ?></td>

</tr>

<tr>

<td class="main"><?php echo tep_draw_input_field('email'); ?></td>

</tr>

<tr>

<td class="main"><?php echo ENTRY_ENQUIRY; ?></td>

</tr>

<tr>

<td><?php echo tep_draw_textarea_field('enquiry', 'soft', 50, 15); ?></td>

</tr>

</table></td>

</tr>

</table></td>

</tr>

<tr>

<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>

</tr>

<tr>

<td class="main"><?php echo TEXT_INFORMATION2; ?></td>

</tr>

<tr>

<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>

</tr>

<tr>

<td><table border="0" width="100%" cellspacing="1" cellpadding="2" >

<tr class="infoBoxContents">

<td><table border="0" width="100%" cellspacing="0" cellpadding="2">

<tr>

<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>

<td align="CENTER"><?php echo tep_image_submit('button_continue.gif', IMAGE_BUTTON_CONTINUE); ?></td>

<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>

</tr>

</table></td>

</tr>

</table></td>

</tr>

<?php

}

?>

</table></form></td>

<!-- body_text_eof //-->

<td width="<?php echo BOX_WIDTH; ?>" valign="top"><table border="0" width="<?php echo BOX_WIDTH; ?>" cellspacing="0" cellpadding="2">

<!-- right_navigation //-->

<?php require(DIR_WS_INCLUDES . 'column_right.php'); ?>

<!-- right_navigation_eof //-->

</table></td>

</tr>

</table>

<!-- body_eof //-->

 

<!-- footer //-->

<?php require(DIR_WS_INCLUDES . 'footer.php'); ?>

<!-- footer_eof //-->

<br>

</body>

</html>

<?php require(DIR_WS_INCLUDES . 'application_bottom.php'); ?>

 

Can some one help me please?

Guest

Guest

Posted
Posted

I have just changed the email address to another in admin for my messages to be sent to. The problem still exists.

 

Therefore i don't think this is an issue with my host but it is an issue with my files somewhere.

 

If you can help i will really appreciate it.

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