Account setup

[joekatona]

Discovered a glitch in my shop. When a new customer applies to become a member the drop down screen for state area doesnt work so it doesnt process any further. Which php doc would I need to look at to repair this problem? :-"

[ozcsys]

Discovered a glitch in my shop. When a new customer applies to become a member the drop down screen for state area doesnt work so it doesnt process any further. Which php doc would I need to look at to repair this problem? :-"

 

Have you added a dropdown contribution? By default the first signup page does not include a dropdown for the states so if you have installed a contribution the files you changed would be the best place to start

 

If you post a url we could take a look and maybe come up with something better

[joekatona]

Have you added a dropdown contribution? By default the first signup page does not include a dropdown for the states so if you have installed a contribution the files you changed would be the best place to start

 

If you post a url we could take a look and maybe come up with something better

 

 

 

No havent installed such a module/contribution..the url is at

http://www.josephinesplace.com

 

any help would be great ty

:)

[ozcsys]

No havent installed such a module/contribution..the url is at

http://www.josephinesplace.com

 

any help would be great ty

:)

 

 

By default osC will only accept the state names spelled completely out. When you enter in an abrev. such as NY for new york then you get a dropdown on the next page. When you use the dropdown it lets you complete the process. ( I just did and it is working)

 

You have a couple of choices. You can install a contribution that will add a dropdown to the first page or one that will allow abrev. for the states. Either of these should solve your problem.

[joekatona]

By default osC will only accept the state names spelled completely out. When you enter in an abrev. such as NY for new york then you get a dropdown on the next page. When you use the dropdown it lets you complete the process. ( I just did and it is working)

 

You have a couple of choices. You can install a contribution that will add a dropdown to the first page or one that will allow abrev. for the states. Either of these should solve your problem.

 

 

Ummm thats not quite the problem...we add the full name of the state but when I click next it refreshes the page and shows this message..... Please select a state from the States pull down menu....when you click on it only australia shows ;)

[ozcsys]

Ummm thats not quite the problem...we add the full name of the state but when I click next it refreshes the page and shows this message..... Please select a state from the States pull down menu....when you click on it only australia shows ;)

 

 

Are you typing in the state exactly like it is in the database?? If it is not then it will not find a match.

[ozcsys]

I just added an account typing in a state and the Us as the country and it worked fine.

 

If you are choosing Australia as the country are there Australian states already in the database?? If not that is most likely the problem and you will need to add them.

[joekatona]

I just added an account typing in a state and the Us as the country and it worked fine.

 

If you are choosing Australia as the country are there Australian states already in the database?? If not that is most likely the problem and you will need to add them.

 

 

That sounds like it mite be the problem..now where do I add the states?

[ozcsys]

That sounds like it mite be the problem..now where do I add the states?

 

 

In your admin go to the locations/taxes box and and the zones link.

[joekatona]

In your admin go to the locations/taxes box and and the zones link.

 

 

 

Yayyy Thank you very muchly :thumbsup:

 

Idont suppose you could help with another prob? wanted to add some hyperlinks on the main page..

as in click "here" (being visable text:). Cant seem to work out how to do it :P

[ozcsys]

Yayyy Thank you very muchly :thumbsup:

 

Idont suppose you could help with another prob? wanted to add some hyperlinks on the main page..

as in click "here" (being visable text:). Cant seem to work out how to do it :P

 

 

If you are wanting to make links without losing the sessions info go HERE

[joekatona]

If you are wanting to make links without losing the sessions info go HERE

 

 

Thanks heaps :thumbsup: once I deciper it all I'll be a ble to use it :P