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Customers Returned to Login from Checkout


upinsmoke999

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Hi Folks,

I seriously hope you can help... Please !

I have lots of customers complaining they cannot get to checkout and pay for their orders.

They say they are returned to the login screen and have to start again. Once they get to checkout, they are returned to the login screen again.

I have all the neccessary error advice on the login screen like, check cookies enabled & check SSL connection permission but I'm still receiving complaints.

Admittingly, I have not mentioned that people may need to delete/refresh their history and previous cookies but I'm not sure this will help anyway?Can anyone advise me what to do/look for?

Anyone gone through same problem?

In Hope

 

Upinsmoke

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