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New pictures don't appear


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I don't know what happened to my site. Suddenly the pictures of new products don't appear. However, if I go to the description of the item and click for a larger view then the larger picture will appear.

 

Does anyone know what file may have been changed? I have regular backups off all files but I would prefer to only reinstall the file that needs corrected. (Why bother loosing any other work?)

 

Any help is appreciated.

 

Kym

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I'm narrowing it down.

 

My image folder was not writable so I changed the permissions to 777.

Now it saves images.

 

The older (and working images) were saved with a permission setting of 644.

The new images (that do not appear on the site) are saving with a permission of 777.

 

What permissions should I use so that the new pictures will save with a setting of 644?

Will this fix the problem of the new pictures not appearing in the category size (they do appear if you click a link for the larger image)?

 

Thanks in advance for any help.

 

Kym

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... new products don't appear. However, if I go to the description of the item and click for a larger view then the larger picture will appear.

 

Okay. No one answered but since I found several other posts asking the same type of question I will go ahead and post my solution just in case it helps someone else later on.

 

The problem:

 

When adding new products the images appear in the admin section.

When looking at the site, as a regular visitor, the images of the new products appear as boxes with red x's in them. But, following the link for a larger image the larger images did appear. (only small images did not work)

 

Fix:

Catalog/images must have the permissions set to 777

Catalog/images/imagecache must have the permission set to 777

 

This fixed my problem. I hope it can help someone else.

 

Kym

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I having sort of the same problem. I have had this shop set up for a few years now and all of a sudden some of the pictures are not showing(just get the little red x). I went into admin and tried to add the product pics back but no go. I set permissions for the image directory to 777 but that doesn't work either.

 

Anyone have a suggestion?

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