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The e-commerce.

About to give up


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I just don't understand this at all.


I did everything to set up the tax rate for kentucky.


But when someone places an order for kentucky it doesn't charge them tax.



I am beyond confused on the usps.


Since I started my site I've had just the per item shipping.


I really wanted to set up the usps. I got a username and password from them. Today they said they changed me to production. But yet I am still getting the error on my checkout page saying error contact site owner.


I would set up zones, but I'm not even sure where to start with those. I just don't know what to do about anything with this site.



Please advise.

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It should be included in the price of the product.




That really depends on the price range of your products and how much shipping will usually cost. The wrong combination there and your prices will look high to customers in spite of offering "free shipping".


The USPS module usually works. Have you set the server to "production" in the admin panel.


Have you applied any contributions that alter the shipping page?


As for help setting up your taxes in osc, page 23 of the osCommerce 2.2 Milestone 2 Update 051112 Documentation walks you through that process step by step. The example uses California. You would just replace it with Kentucky.



Rule #1: Without exception, backup your database and files before making any changes to your files or database.

Rule #2: Make sure there are no exceptions to Rule #1.

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