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How does the customer download a file they purchased?


jeffhoneyager

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Posted

How does the customer download a file after purchasing it?

 

* I have Enable Download and Download by redirect enable

* catalog/pub is 777

* catalog/download is 755

* uploaded the file to catalog/download it is 0644

* added the filename in the attibute for product

* created a test customer and tried to buy the product.

* it let me order it (got a confirming email)

 

Now - how does this test customer (or anyone else) download the file?

 

Thanks for your help

Jeff Honeyager

Posted

You need to install the downloads controller. The default won't work properly for selling products. In the product settings, you need to set the weight to 0 and then add a product attribute for the product to make it a download. Once all of that is completed, the customer can download from his account once payment is confirmed.

 

Jack

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Posted
Is there anymore information about this, as in where we might get it? :blink:

 

 

 

Check the CONTRIBUTIONS section under the COMMUNITY menu....

I could have just as easily posted a link, but if you're using OsCommerce, you should at least take the time to familerize yourself with this site..... you would have found it yourself

My Contribution

Music Download Store Template

http://www.oscommerce.com/community/contributions,4275

Posted
You need to install the downloads controller. The default won't work properly for selling products. In the product settings, you need to set the weight to 0 and then add a product attribute for the product to make it a download. Once all of that is completed, the customer can download from his account once payment is confirmed.

 

Jack

 

Problem I am having is that after the controller is installed, the link is still not showing up. I think the problem is the SSL.

 

The download file is in the Download folder. But I think that it is looking for http://myweb.com/shoppingcart/download/filename.pdf when my shopping cart is https://myweb.com/shoppingcart/download/ etc.

 

Does anyone know how I can verify if the SSL is the problem. I looked in downloads.php and this is the line where the link would be:

 

<a href="' . tep_href_link(FILENAME_DOWNLOAD, 'order=' . $last_order . '&id=' . $downloads['orders_products_download_id']) . '">' . $downloads['products_name'] . '</a>

 

the link isn't clickable. Anyone help with this.

 

Teresa

Posted

It doesn't look like www.myweb.com is covered by your cert, so try using that as a download link. If it works then it's probably something to do with the cert address.

  • 2 weeks later...
Posted
It doesn't look like www.myweb.com is covered by your cert, so try using that as a download link. If it works then it's probably something to do with the cert address.

 

I am not sure what you mean by trying it as a download link. The link is the area in the products attributes correct? I thought we were just supposed to put the download filename not the path.

 

I think the problem I am having is with how my shoppingcart is trying to find my file. My shopping cart is:

https://justchangeit.com/shoppingcart/.....

Posted
I think the problem I am having is with how my shoppingcart is trying to find my file. My shopping cart is:

We solved our problem by switching to Zen cart. It's has more features and is much easier to configure. Instead of wrestling with setting up a cart, we're enjoying ours ;)

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