Email to users not working

[devospice]

The emails that are supposed to be sent to the customers are all failing. When a user registers for my store when they click submit they get a page with the following errors:

 

Warning: mail(): SMTP server response: 550 Requested action not taken: mailbox unavailable or not local in C:\Inetpub\vhosts\handbagdaydreams.com\httpdocs\catalog\includes\classes\email.php on line 502

 

Warning: Cannot modify header information - headers already sent by (output started at C:\Inetpub\vhosts\handbagdaydreams.com\httpdocs\catalog\includes\classes\email.php:502) in C:\Inetpub\vhosts\handbagdaydreams.com\httpdocs\catalog\includes\functions\general.php on line 29

 

However, their account IS added to the database. So if they manually go back they can log in and place their order.

 

Then when they place their order they get ANOTHER error page with the same errors. My email gets the notification that the order has been placed and it shows up in the database, but all the user gets is this error.

 

I searched around these forums and found a couple potential issues but none of them fixed the problem. I deleted an extra space at the end of my email.php file, and my email setting in the configuration is not using any aliases. I just have the email address listed. The site is hosted on a shared Windows server, if that helps.

 

Any suggestions? I'm out of ideas.

 

->Later.....Spice

[♥Vger]

There are various posts about this problem - and the answer is usually that the SMTP service is not set up on the server, or that the smtp service requires authentication (User Name and Password), and for this there is a contribution or two.

 

Details get added to the database via native PHP functions, and the e-mails to your own e-mail address are also internal to the domain, so it's the outgoing mail service that's the problem.

 

Vger