Mette Posted January 9, 2006 Posted January 9, 2006 I hope someone can help... ...I finally got all the problems fixed I had with my shop, then I tried to remove a box, did the alteration and then... blank page !! I then undid what I had changed, but that didn't do the trick ! Does anybody have an idea what I could have done ? Here's my shop: http://www.shop-somethingblue.com/shop/
ddp Posted January 9, 2006 Posted January 9, 2006 I hope someone can help... ...I finally got all the problems fixed I had with my shop, then I tried to remove a box, did the alteration and then... blank page !! I then undid what I had changed, but that didn't do the trick ! Does anybody have an idea what I could have done ? Here's my shop: http://www.shop-somethingblue.com/shop/ Did you make a backup of the file before you changed it? Its a standard procedure to make a copy of a file before you change anything e.g. rename file yourfile.php to yourfile_old.php. Then if anything goes wrong you can save yourfile_old.php over the modified file and then get bck to where you started. If doing any more major modifacations backup you database via the admin panel and then backup your whole website. I regularly backup my site into folders that are dated so I can go back to various versions of the site if desired. If you have any backups of your website? If so you should be able to restore your files from there. Backup before making changes. Backup before making changes! Backup before making changes!! You did do a backup? eh?
Mette Posted January 9, 2006 Author Posted January 9, 2006 Did you make a backup of the file before you changed it? Its a standard procedure to make a copy of a file before you change anything e.g.rename file yourfile.php to yourfile_old.php. Then if anything goes wrong you can save yourfile_old.php over the modified file and then get bck to where you started. If doing any more major modifacations backup you database via the admin panel and then backup your whole website. I regularly backup my site into folders that are dated so I can go back to various versions of the site if desired. If you have any backups of your website? If so you should be able to restore your files from there. I did... but uploading the original file didn't work !! And usually there's the explanation of what's gone wrong on the page when you've done something you shouldn't, but this time it's just a blank page - that's why I thought maybe it was some problem you knew about in here and not a technincal issue as such...
ddp Posted January 9, 2006 Posted January 9, 2006 I did... but uploading the original file didn't work !! And usually there's the explanation of what's gone wrong on the page when you've done something you shouldn't, but this time it's just a blank page - that's why I thought maybe it was some problem you knew about in here and not a technincal issue as such... What is the file that you are changing? Backup before making changes. Backup before making changes! Backup before making changes!! You did do a backup? eh?
Mette Posted January 9, 2006 Author Posted January 9, 2006 What is the file that you are changing? I changed includes/column_right.php in the ftp-program
ddp Posted January 9, 2006 Posted January 9, 2006 I changed includes/column_right.php in the ftp-program Hmm. Have you changed the index.php file at all? I can see your your site when I went to : http://www.shop-somethingblue.com/shop/product_info.php but any link that I follow that takes me to any path that involves your index.php file gives a blank screen. Your shipping page etc appears fine. I think the problem might be on your index.php page. you could try uploading that again. Backup before making changes. Backup before making changes! Backup before making changes!! You did do a backup? eh?
Guest Posted January 9, 2006 Posted January 9, 2006 I looked at your site and "View - Source" This is all there is: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=windows-1252"></HEAD> <BODY></BODY></HTML> Looks like your page is pointing at the wrong file? Or perhaps you deleted more than you meant to :-/ Pualee
Mette Posted January 9, 2006 Author Posted January 9, 2006 THANK YOU, both !! You were right, the index.php was missing... don't know how I managed that, but thanks so much for helping me out so quickly :D :thumbsup: :)
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