desertdog Posted January 2, 2006 Share Posted January 2, 2006 Im getting alot of 404 errors each month in the web site store. I was told by someone all i have to do is redirect them. I'm really not sure why im getting them in the first place, or to sure on how to go about redirecting them. If anyone could lend me a hand in doing this it would be greatly appreated. Hopefull someone can give me a step by step process on how to do it, im still a lil new at learning this and have alot more learning to do. Also if someone needs to see the site to find out why i get the 404 error just let me know.. TY Desertdog Link to comment Share on other sites More sharing options...
kwalker Posted January 2, 2006 Share Posted January 2, 2006 Make certain that all of your pages are actually there. The dreaded "404" error means that the page isn't there or for some reason, the browser can't find it. Also, try to load the page using a different browser. Using the "redirect" method can have a negative effect on your site listings & rankings. Try to avoid it unless the page has actually moved and you want to redirect them to the new page. So you don't get flagged by Google or any others, if you insist on using the "redirect" method, make sure you set it to a number higher than 5 seconds. Kevin "What I didn't know yesterday, I know today & will remember tomorrow" (By Kwalker) What do you see when you open up the tep_database-pr2.2-CVS.pdf file that came with your osCommerce download? Link to comment Share on other sites More sharing options...
Guest Posted January 2, 2006 Share Posted January 2, 2006 firstly, what are the 404's looking for? do you recognize the url? is it something that has never existed? these are two of the main things i ask myself when i see 404's on my site. if #1 is yes - then have you deleted it recently (as in, the past year or two)... if yes, you have nothing to worry about. somebody just followed a dead link if #2 somebody could be either: a) trying to hack your site B) trying to hotlink an image, but copied the incorrect url (with abbreviations or other characters), which would immediately produce a 404. i get lots of those Link to comment Share on other sites More sharing options...
kwalker Posted January 2, 2006 Share Posted January 2, 2006 firstly, what are the 404's looking for? do you recognize the url? is it something that has never existed? these are two of the main things i ask myself when i see 404's on my site. if #1 is yes - then have you deleted it recently (as in, the past year or two)... if yes, you have nothing to worry about. somebody just followed a dead link if #2 somebody could be either: a) trying to hack your site B) trying to hotlink an image, but copied the incorrect url (with abbreviations or other characters), which would immediately produce a 404. i get lots of those That is a great assumption. Someone could have bookmarked a page that is no longer there, and your logs will have that error. Double-check to see what the page name error is for. If your pages are listed in the search engine, but are no longer available, you'll get that error too. Kevin "What I didn't know yesterday, I know today & will remember tomorrow" (By Kwalker) What do you see when you open up the tep_database-pr2.2-CVS.pdf file that came with your osCommerce download? Link to comment Share on other sites More sharing options...
GraphicsGuy Posted January 2, 2006 Share Posted January 2, 2006 Assuming that you find that the 404's are not the result of a problem in your site, then the following contribution will help you redirect them to a custom page that attempts to find items matching words in the url. You can see it in action on my site by going to it and then manually altering the end of the url to something nonexistent. 404 Search Page hth Rule #1: Without exception, backup your database and files before making any changes to your files or database. Rule #2: Make sure there are no exceptions to Rule #1. Link to comment Share on other sites More sharing options...
kwalker Posted January 2, 2006 Share Posted January 2, 2006 Assuming that you find that the 404's are not the result of a problem in your site, then the following contribution will help you redirect them to a custom page that attempts to find items matching words in the url. You can see it in action on my site by going to it and then manually altering the end of the url to something nonexistent. 404 Search Page hth Are you talking about the site in your profile? If so, when I went to it, and changed the index to something else, even the extension, I just get the usual "page cannot be displayed". Kevin "What I didn't know yesterday, I know today & will remember tomorrow" (By Kwalker) What do you see when you open up the tep_database-pr2.2-CVS.pdf file that came with your osCommerce download? Link to comment Share on other sites More sharing options...
GraphicsGuy Posted January 2, 2006 Share Posted January 2, 2006 Are you talking about the site in your profile? If so, when I went to it, and changed the index to something else, even the extension, I just get the usual "page cannot be displayed". Kevin Thanks for bringing that to my attention. I made some changes in the apache configuration that must have messed up the custom error page redirection. I will look into that and post again when I have it back working. Rule #1: Without exception, backup your database and files before making any changes to your files or database. Rule #2: Make sure there are no exceptions to Rule #1. Link to comment Share on other sites More sharing options...
kwalker Posted January 2, 2006 Share Posted January 2, 2006 GraphicsGuy, I also meant to tell you that at the very bottom of your index page, to the very left side, there is a letter v there. Thought you should know. Kevin "What I didn't know yesterday, I know today & will remember tomorrow" (By Kwalker) What do you see when you open up the tep_database-pr2.2-CVS.pdf file that came with your osCommerce download? Link to comment Share on other sites More sharing options...
GraphicsGuy Posted January 2, 2006 Share Posted January 2, 2006 Thanks for letting me know about the "v" I took care of that easily. The problem with the error doc contrib is puzzling me though. It was working beautifully the last time I gave it a thought. But since them I have restored the server and upgraded the operating system, the control panel and made changes in mod security. I have wasted the whole morning working on it to no avail. All I can say is the contribution was working well and it is very easy to install/unistall and it was working well for me before. You may want to try it out. I will work on mine some more when I have some time and post what I find out when I get it working. Rule #1: Without exception, backup your database and files before making any changes to your files or database. Rule #2: Make sure there are no exceptions to Rule #1. Link to comment Share on other sites More sharing options...
desertdog Posted January 3, 2006 Author Share Posted January 3, 2006 ok well i looked at the errors and here is an example of that i have Mon Jan 2 19:49:59 2006] [error] [client 66.215.243.99] File does not exist: /home/bodyjewe/public_html/404.shtml [Mon Jan 2 19:49:59 2006] [error] [client 66.215.243.99] File does not exist: /home/bodyjewe/public_html/favicon.ico [Mon Jan 2 19:49:55 2006] [error] [client 66.215.243.99] File does not exist: /home/bodyjewe/public_html/404.shtml [Mon Jan 2 19:49:55 2006] [error] [client 66.215.243.99] File does not exist: /home/bodyjewe/public_html/favicon.ico [Mon Jan 2 19:49:53 2006] [error] [client 66.215.243.99] File does not exist: /home/bodyjewe/public_html/404.shtml [Mon Jan 2 19:49:53 2006] [error] [client 66.215.243.99] File does not exist: /home/bodyjewe/public_html/favicon.ico [Mon Jan 2 19:49:53 2006] [error] [client 66.215.243.99] File does not exist: /home/bodyjewe/public_html/404.shtml [Mon Jan 2 19:49:53 2006] [error] [client 66.215.243.99] File does not exist: /home/bodyjewe/public_html/favicon.ico [Mon Jan 2 19:30:38 2006] [error] [client 66.31.129.45] File does not exist: /home/bodyjewe/public_html/404.shtml now if that does not help then you could leave me a message and i could let you look into the cpannel and you could see for yourself.. This confuses me to all heck.. Link to comment Share on other sites More sharing options...
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