rachawal Posted December 22, 2005 Share Posted December 22, 2005 I've recently installed osCommerce on my (hosted) web server and completed the database configuration as well. However, when attempting to access the Admin tool, I get the following error message "Unable to connect to database server!" I verified the configure.php files (in two locations) and also made sure that the information that I was supplying during installation was correct. I also verified that the database server is accepting remote connections, which it is. I am still unable to access the Admin tool. I've reviewed the online documentation, read posted messages in this forum, scanned posted bug reports and contributions, but to no avail. From what I've researched about osCommerce it is a very good solution, and I would hate to have to start looking for another shopping cart/online store solution, but if there's no support available, I may not have a choice. Could someone PLEASE help me with this problem? Kind regards, Rachman Link to comment Share on other sites More sharing options...
♥Vger Posted December 22, 2005 Share Posted December 22, 2005 If you post the full error message it may throw a little more light on the problem. Vger Link to comment Share on other sites More sharing options...
rachawal Posted December 22, 2005 Author Share Posted December 22, 2005 Vger, Thank you for your response. Here is a summary of my osCommerce installation activity: Step 1 "Please customize the new installation with the following options:" Import Catalog Database: (Checked) Automatic Configuration: (Checked) <Click Continue> Step 2 "Please enter the database server information" Database server Username Password Database name Persistent Connections (unchecked) Session Storage (database selected) <Click Continue> "A test connection made to the database was successful..." Step 3 "The database import was successful!" <Click Continue> Step 4 "Please enter the web server information:" All information except enable SSL connections is entered. <Click Continue> Step 5 "osCommerce Configuration" Same information as in Step 2 is pre-populated into respective fields <Click Continue> Step 7 "osCommerce Configuration" "The configuration was successful" [Catalog] [Administration Tool] [Administration Tool] is clicked http://mydomain.com/catalog/admin/index.php page appears... Message appears at top of page: "Unable to connect to database server!" I've recently installed osCommerce on my (hosted) web server and completed the database configuration as well. However, when attempting to access the Admin tool, I get the following error message "Unable to connect to database server!" I verified the configure.php files (in two locations) and also made sure that the information that I was supplying during installation was correct. I also verified that the database server is accepting remote connections, which it is. I am still unable to access the Admin tool. I've reviewed the online documentation, read posted messages in this forum, scanned posted bug reports and contributions, but to no avail. From what I've researched about osCommerce it is a very good solution, and I would hate to have to start looking for another shopping cart/online store solution, but if there's no support available, I may not have a choice. Could someone PLEASE help me with this problem? Kind regards, Rachman Link to comment Share on other sites More sharing options...
rachawal Posted December 22, 2005 Author Share Posted December 22, 2005 Vger, Thank you for your response. Here is a summary of my osCommerce installation activity: Step 1 "Please customize the new installation with the following options:" Import Catalog Database: (Checked) Automatic Configuration: (Checked) <Click Continue> Step 2 "Please enter the database server information" Database server Username Password Database name Persistent Connections (unchecked) Session Storage (database selected) <Click Continue> "A test connection made to the database was successful..." Step 3 "The database import was successful!" <Click Continue> Step 4 "Please enter the web server information:" All information except enable SSL connections is entered. <Click Continue> Step 5 "osCommerce Configuration" Same information as in Step 2 is pre-populated into respective fields <Click Continue> Step 7 "osCommerce Configuration" "The configuration was successful" [Catalog] [Administration Tool] [Administration Tool] is clicked http://mydomain.com/catalog/admin/index.php page appears... Message appears at top of page: "Unable to connect to database server!" If you post the full error message it may throw a little more light on the problem. Vger Link to comment Share on other sites More sharing options...
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