bmsg Posted December 21, 2005 Share Posted December 21, 2005 can you please point me in the right direction? I am trying to install the shopping cart on my server and I keep getting the following message: A test connection made to the database was NOT successful. The error message returned is: Lost connection to MySQL server during query Please click on the Back button below to review your database server settings. If you require help with your database server settings, please consult your hosting company I called GoDaddy.com and they told me my problem was that they do not allow third party installations to the servers. what an I doing wrong? I am a novice at this stuff, can you please help? thank you sean Link to comment Share on other sites More sharing options...
kwalker Posted December 22, 2005 Share Posted December 22, 2005 can you please point me in the right direction? I am trying to install the shopping cart on my server and I keep getting the following message: A test connection made to the database was NOT successful. The error message returned is: Lost connection to MySQL server during query Please click on the Back button below to review your database server settings. If you require help with your database server settings, please consult your hosting company I called GoDaddy.com and they told me my problem was that they do not allow third party installations to the servers. what an I doing wrong? I am a novice at this stuff, can you please help? thank you sean I think that's your answer. If that's true, it's time for you to move on... get another server that allows it or just don't try to install any 3rd party software. I'll go with 1st choice. Kevin "What I didn't know yesterday, I know today & will remember tomorrow" (By Kwalker) What do you see when you open up the tep_database-pr2.2-CVS.pdf file that came with your osCommerce download? Link to comment Share on other sites More sharing options...
madmumbler Posted December 22, 2005 Share Posted December 22, 2005 That doesn't make sense. I've installed Joomla on mine on Godaddy on several accounts. Make sure you're not using a BASIC account -- it won't support it. Use the next one up (9.95 a month). Lesli. Link to comment Share on other sites More sharing options...
mannyd Posted January 2, 2006 Share Posted January 2, 2006 i just tried it on a free ad supported economy linux account and after step three it loses it session, it is most likely that i did not chmod any permissions beforehand, i hardcoded all the info into configuration.php in root and admin and it worked, i am goig ot try again with the permissions That doesn't make sense. I've installed Joomla on mine on Godaddy on several accounts. Make sure you're not using a BASIC account -- it won't support it. Use the next one up (9.95 a month). Lesli. Link to comment Share on other sites More sharing options...
tina_boots Posted January 2, 2006 Share Posted January 2, 2006 i just tried it on a free ad supported economy linux account and after step three it loses it session, it is most likely that i did not chmod any permissions beforehand, i hardcoded all the info into configuration.php in root and admin and it worked, i am goig ot try again with the permissions Is it just me or does it appear there has been some subliminal and maybe some not quite so subliminal advertising going on the past few days in the forums? I keep seeing one particular web hosting company mentioned over and over yet I can never recall any other web hosting companies mentioned hmmm. I think its best when we keep these forums commercial free. Be well, Tina If you're not having fun you're not doing it right Teach a person to fish rather than give them a loaf of bread or however that saying goes. Link to comment Share on other sites More sharing options...
mannyd Posted January 2, 2006 Share Posted January 2, 2006 Is it just me or does it appear there has been some subliminal and maybe some not quite so subliminal advertising going on the past few days in the forums? I keep seeing one particular web hosting company mentioned over and over yet I can never recall any other web hosting companies mentioned hmmm. I think its best when we keep these forums commercial free. Be well, Tina i am subliminally trying to help out anyways, i tried it all over with chmod permissions on everything set to 777 even and the install messed up at step 4 and it did not wire to includes/configuation.php and admin/includes/configuration.php, so after it populates the database with sample data, just go and hardcode in all the data manually and you should get it it work, maybe it was the ad supported part that messed up that session, i have not tried to install it on a paid linux shared hosting account Link to comment Share on other sites More sharing options...
BlackberryBuckets Posted January 2, 2006 Share Posted January 2, 2006 wire to includes/configuation.php and admin/includes/configuration.php, so after it populates the database with sample data, just go and hardcode in all the data manually and you should get it it work, When you say add it manually...do you mean go in and type your login information and sql database address into the admin/includes/configuration file? If so...do you do it between the quotes at then end of the sentence?: define('DB_SERVER', ''); Desperate to fix my problem without having to start from scratch :( Rhoda Link to comment Share on other sites More sharing options...
BlackberryBuckets Posted January 2, 2006 Share Posted January 2, 2006 When you say add it manually...do you mean go in and type your login information and sql database address into the admin/includes/configuration file? Never mind...I figured it out. Thanks for the post (even if there was advertising in it *grin*) it helped me!! Link to comment Share on other sites More sharing options...
mannyd Posted January 3, 2006 Share Posted January 3, 2006 When you say add it manually...do you mean go in and type your login information and sql database address into the admin/includes/configuration file? If so...do you do it between the quotes at then end of the sentence?: Desperate to fix my problem without having to start from scratch :( Rhoda yes, you put everything in between the single quotes Link to comment Share on other sites More sharing options...
oestrada Posted January 3, 2006 Share Posted January 3, 2006 can you please point me in the right direction? I am trying to install the shopping cart on my server and I keep getting the following message: A test connection made to the database was NOT successful. The error message returned is: Lost connection to MySQL server during query Please click on the Back button below to review your database server settings. If you require help with your database server settings, please consult your hosting company what an I doing wrong? I am a novice at this stuff, can you please help? thank you sean I think that's your answer. If that's true, it's time for you to move on... get another server that allows it or just don't try to install any 3rd party software. I'll go with 1st choice. Kevin I don't believe you're installing anything to the server. You're just copying files to the server, then you make sure you configure it right. Also make sure the server can process php scripts. If it doesn't, then, as recommended before, it's time you move on or change hosting company. Link to comment Share on other sites More sharing options...
KillaH425 Posted January 3, 2006 Share Posted January 3, 2006 I may be able to tell you what is wrong. When you enter in your database host, you cannot put mysql.secureserver.net, you need to go to your hosting manager and go into MySQL and click the database name and it will be like mysql##.secureserver.net. Where ## are usually 2 numbers, for some of mine they are at like 21 or something so it would be mysql21.secureserver.net. I had the same problem at first but that should fix it Link to comment Share on other sites More sharing options...
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