Emails with every order update!

[wiggy]

Everytime we update an order to shipped, or processing, or cancel, etc, it send US an email as well as customer, and we cant see how to turn this off. Do you know? Thank you! :blink:

[wiggy]

Everytime we update an order to shipped, or processing, or cancel, etc, it send US an email as well as customer, and we cant see how to turn this off. Do you know? Thank you! :blink:

[kgt]

When you add comments and change status, you should see a little checkbox just under that that says "Notify Customer." If this is checked, then the customer will recieve an email.

[wiggy]

When you add comments and change status, you should see a little checkbox just under that that says "Notify Customer." If this is checked, then the customer will recieve an email.

 

yes, we are aware of that, we explained, we WANT the cusotmer to be notified. however do do NOT want a copy of the notification. anyone else have any idea? thanks

[Guest]

Admin >> Configuration >> My Store >> Send extra order emails to .

 

-jared

[kgt]

Look in orders.php. See if there is more than one line that calls tep_email(). This is the function that sends the emails. There should only be one, and it should be sending the notification to the customer.