Install error step 1

[Guest]

I have uploaded all files and set permissions on all install files and directories to 777 and this is the error I get when I go to http://www.sitename.com/catalog/install/in...application.php

 

Warning: main(includes/functions/general.php): failed to open stream: No such file or directory in /usr/home/xxxxx/catalog/install/includes/application.php on line 22

 

Fatal error: main(): Failed opening required 'includes/functions/general.php' (include_path='/usr/local/lib/php') in /usr/home/xxxx/catalog/install/includes/application.php on line 22

 

I have searched the forum forever and couldn't find an answer to get through this first step. Please help!

Thanks!

[Guest]

Try just typing in www.sitename.com/catalog/install and see what happens. If not, post another link to the domain here and maybe someone can help

[Guest]

It doesn't work, here is the link

http://www.dealersresourcecenter.com/catalog/install/

[Guest]

Double check and make sure that you have a install/includes/functions/general.php file. I'm not the swiftest on this php, but it appears as if the general.php file is missing or corrupt somehow. If it is there, you might try reloading a fresh copy of it.

[Guest]

I do have a general.php file in the correct directory as well as the application.php file in the correct place. I have reuploaded them and set permissions to 777 and still get the error message.

[♥Vger]

All files, except for the two configure.php files during installation, should have permissions of 644. The folders should have permissions of 755 or 777 - 777 for the 'images' and 'graphs' folders.

 

After the installation reset permissions on the two configure.php files to 644, 444, or 400 (depending on your server).

 

Vger

[Guest]

I tried this too and I am still getting the same exact results.