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HELP ! Password has been changed ! Cant get in !!


Roxanne

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Posted

I dont know how or why this has happened but my password is not working to get into the admin area . My web designer has no idea how to get a new password or get it reset . I tried forgotton password but it says my name and email dont match ......HELP ASAP !!! I NEED to get in there !!!!!

Posted
I dont know how or why this has happened but my password is not working to get into the admin area . My web designer has no idea how to get a new password or get it reset . I tried forgotton password but it says my name and email dont match ......HELP ASAP !!! I NEED to get in there !!!!!

 

I put mine as the same as my login to my hosting site. Been so long since I installed this that I can't remember if there was a default put in, like admin/admin

Did you try using admin for name and then your email address? Or your web designer's email?

Posted
I put mine as the same as my login to my hosting site. Been so long since I installed this that I can't remember if there was a default put in, like admin/admin

Did you try using admin for name and then your email address? Or your web designer's email?

 

I tried my web designers name but not her email ....will try that .

I am wondering if my hosting company can get in and reset it from the back end ??? is this possible ??

Posted
I tried my web designers name but not her email ....will try that .

I am wondering if my hosting company can get in and reset it from the back end ??? is this possible ??

If you have access to the hosting control panel just put a new one in. It will overwrite the old one.

Local: Mac OS X 10.5.8 - Apache 2.2/php 5.3.0/MySQL 5.4.10 • Web Servers: Linux

Tools: BBEdit, Coda, Versions (Subversion), Sequel Pro (db management)

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