AtoZTheatrical Posted December 9, 2005 Posted December 9, 2005 a customer called and said out site is not accecpting payments... I tried to buy something off our site, and got this: Error Detected -------------------------------------------------------------------------------- This recipient is currently unable to receive money. What can I do..... anyone???
♥Vger Posted December 9, 2005 Posted December 9, 2005 Get in touch with whoever is handling your payments. If you are using the Pay Pal module and you have breached their Terms and Conditions then they may have suspended your account. Vger
AtoZTheatrical Posted December 9, 2005 Author Posted December 9, 2005 Even the credit card module.... i am unaware of who i would call about that... i can contact paypal, but it doing the same thing with credit cards.... a customer called and said out site is not accecpting payments... I tried to buy something off our site, and got this: Error Detected -------------------------------------------------------------------------------- This recipient is currently unable to receive money. What can I do..... anyone???
selectronics4u Posted December 9, 2005 Posted December 9, 2005 what vger is saying is you have to contact your credit card processor whoever processes your credit card transactions you do have a merchant account dont you? if you use paypal call them ask them whats wrong with your account. hope that helps don
AtoZTheatrical Posted December 9, 2005 Author Posted December 9, 2005 hehehe... well, i don;t know who that would be..... i have no idea where to begin... is there a way i can find out who the provider is throught the admin side of my site????? what vger is saying is you have to contact your credit card processor whoever processes your credit card transactions you do have a merchant account dont you? if you use paypal call them ask them whats wrong with your account. hope that helps don
selectronics4u Posted December 9, 2005 Posted December 9, 2005 you can not just start a web site and except credit cards you have to got ahold of a credit card processor and apply for a merchant account ask them if they have a contribution for oscommerce shopping cart then you need to install there module. go to oscommerce.com and look at contributions for payment modules choose who you want then contact them and apply for an account. don
AtoZTheatrical Posted December 9, 2005 Author Posted December 9, 2005 i have had this site up and operational with no payment problems for over a year now. we paid a guy to set it up, and now we have no way of contacting him. we got a credit card payment as recent as yesterday, but now, today, we have an error... is there a way i can see who to contact through the admin page... i am at a complete loss here.... you can not just start a web site and except credit cards you have to got ahold of a credit card processor and apply for a merchant account ask them if they have a contribution for oscommerce shopping cart then you need to install there module. go to oscommerce.com and look at contributions for payment modules choose who you want then contact them and apply for an account. don
selectronics4u Posted December 9, 2005 Posted December 9, 2005 in your admin go to payment modules and you can see whos module is installed click edit and see if there is info in there to contact them. sorry it sounded like you just started your site. don
AtoZTheatrical Posted December 9, 2005 Author Posted December 9, 2005 no problem, i am just reallllly ignorant to this stuff.. thanks. i'll check it out.. in your admin go to payment modules and you can see whos module is installed click edit and see if there is info in there to contact them.sorry it sounded like you just started your site. don
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