Shop not logging orders placed

[Guest]

Hi people :)

 

 

My store is taking orders ok but is not logging them into admin. I get the payments through ok and everything, but when i go into admin to see what their order is it is not there. I'm really busy at the moment and this is causing all kinds of probs.

 

Anyone got any ideas ?

 

Thanks

 

Chris

[Guest]

I am having a problem where if my customers put in over a certain amount of items in their shopping cart and try to check out they can not get past the delivery information to the payment information screen. I did a test and when I put one item through it worked fine, but then when I put a few items in I got the same problem. This is causing a lot of people to not like my store and not order anything. Could you or someone else PLEASE help me. I am not familiar with this OSCommerce site and can't find the tech support number to speak with someone. I spoke with PayPal but they said that this is not their problem.

 

Thank you so much for helping me!!!!

 

Angela

 

Errrrm can you make your own thread please ? :rolleyes: :)

[rpgwebmaster]

I'm experiencing the same problem.

 

It was working fine for over a year and all of a sudden now I'm getting payments via Paypal for orders that don't even exist when I log in to look for the matching order.

 

What gives?

[Guest]

Anyone ?

 

PLEASEEEEEEEEE HELP !!!!

[themack21]

Yeah I am getting the same problem with Paypal. Only mine does not even say what item(s) where ordered. I get payment but it has the store name in the discription line. Then I look up the order in the admin and I have a new customer but not record of the order. I have done test orders and it only seems to do it with paypal. If I select the money order choice the order shows.

 

 

Someone please help!

 

 

Frank

[tyrant]

Log into PayPal. Click Profile. Under selling preferences click website payment preferences.

 

change Auto Return to ON

Set your return URL as follows: http://www.Yourwebsite.com/checkout_process.php

Payment data transfer: ON

 

then save your settings. Now when an order is made, a call back is sent to your checkout_process.php to record the order and send the emails etc.

 

Hope this helps...

 

 

If anyone can provide me with a guide to getting SECpay working in return for this info i would be sooo happy !!!

[themack21]

Thank you! I wish I could help you out. Goodluck cause I know how you feel.

 

 

F

[tyrant]

Thank you! I wish I could help you out. Goodluck cause I know how you feel.

F

 

 

Yes I dont know if i should be crying or mad about the lack of responce over this :(

[lonestarbaits]

I did what tyrant stated, but what do I need to do with this "identity token" ?