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osCommerce

The e-commerce.

No Mail to Shop-Owner


jhuedder

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Posted

Hi,

 

my latest OSC-installation doesn't send order-mails to the shop-owner. When I configure an extra order-mail then I get this mail twice!

 

The installation is on SuSE 9.1 with Plesk 7.1.7.

 

I already tried several configurations (SMTP vs. sendmail, LF vs. LFCR, HTML vs. plain text) but without any success in this issue.

 

Any help appreciated!

 

Thanks, Joerg

 

_______________________________

Joerg Hueddersen

[email protected]

  • 4 weeks later...
Posted

Same problem here. Tried everything.

 

It's got something to do with 'localhost' and 'smtp_port'

 

Have you tried mailing one of your customers from the customer maintenance form in admin. This should give you the same error message I'm getting. It's a good clue - I just don't know where the hell to begin.

 

I think the order confirmation tries to send the email but doesn't check (or report) the error, so it looks like everything is squeaky-clean, but no mail ever gets sent.

 

Aaaaaarrghhh !!!!

Never underestimate the power of stupid people, especially in groups.

Posted

Eureka !!! - after spending the whole damned day on it.

 

IF YOU'VE GOT OSC EMAIL PROBLEMS (and you've tried EVERYTHING), try this:

 

open the PHP.INI file (in the root folder) - you need to edit this file!

search for 'SMTP'

on the line 'SMTP = localhost' change localhost to your domain name, eg. www.site.com (no quotes).

 

For newbies (like me) - localhost isn't some magical number or secret-password, it's your site's name - I spent the whole day to learn that !! (slap!) - it was like flicking a switch.

 

EMAIL IS NOW 100%

 

Thanks to Harald's email tester contribution it made short work of testing and probably stopped me from putting my fist through the monitor.

 

:thumbsup:

Never underestimate the power of stupid people, especially in groups.

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