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osCommerce

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shipping charges disappearing from order total


sadie532

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We are using the "per item" shipping module for national delivery via FedEx and the "table rate" module for local delivery in Maryland. An intermittent issue has come up with two orders in the past week where no shipping charges were added to the order. We have not been able to duplicate the error on our local system. Nor have the friends we've asked to "shop" our site been able to duplicate the error. :(

 

Both orders originated with Maryland addresses. One was being delivered in-state, one out-of-state. However, similar orders have been processed without a problem.

 

Has anyone else experienced intermittent problems such as these? Could they be a result of the web host, browser, etc.? Any suggestions of what to investigate would be greatly appreciated. The code looks good so I'm quite baffled. The site is: www.basketbridge.com.

 

Thanks!

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