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The e-commerce.

Shipping and Tax not working


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I'm almost finished with a store and was hoping to go public with it soon, but during my last round of test orders I noticed a few things missing. My shipping charges are no longer being added. This was working at one point, but the last time I updated the shipping to $33 flat rate, it stopped functioning. Also, I only want to charge tax for NY residents, so I followed configuration instructions posted on these forums but OSC isn't adding tax for accounts created for NY residents.


What information do I need to post to assist in my situation. Any help is appreciated.


- Kyle

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  • 2 years later...
Did you ever fix your problem? I have the SAME problem and no one is responding.

I had a similar problem with no shipping choices at checkout and shipping charges not begin added.


I had set some of my shipping and payment methods to a specific Zone (Spain) which I had created but it contained 0 zones. This prevented the methods from being displayed and charges being calculated. Try setting "Shipping Zone" in Admin under Modules -> Shipping to "--none--" and see if your shipping methods come back on checkout.


I haven't figured out yet how countries and zones work, but I'll post more when I do :)

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