jonw118 Posted December 1, 2005 Share Posted December 1, 2005 Hello all... We use UPS as our primary shipper. I have triple checked all of our config settings indicating that the shipments are residential, daily pick-up, etc... yet it pricing is way off on some. Particularly, the big hit comes with that pesky rural delivery surcharge... therefore on these type packages we're loosing $2 bucks an order. I spoke with UPS and they indicated that the surcharge rate should be calculated when connecting with their server... so it must be something with OSC. Has anyone had this problem? Any thoughts or solutions? Would love to hear from some others on this one. Thanks! Quote Link to comment Share on other sites More sharing options...
rmjoe Posted December 2, 2005 Share Posted December 2, 2005 (edited) Hello all... We use UPS as our primary shipper. I have triple checked all of our config settings indicating that the shipments are residential, daily pick-up, etc... yet it pricing is way off on some. Particularly, the big hit comes with that pesky rural delivery surcharge... therefore on these type packages we're loosing $2 bucks an order. I spoke with UPS and they indicated that the surcharge rate should be calculated when connecting with their server... so it must be something with OSC. Has anyone had this problem? Any thoughts or solutions? Would love to hear from some others on this one. Thanks! My client is experiencing exactly same problem. Can you please tell more about your conversation with UPS. Will help understand the area to look into within OsCommerce. Also if UPS has defined a surcharge rule at their end, how it can be only OsCommerce issue ? The API implemented at their end is retruning the shipping charge. Isn't it ? Edited December 2, 2005 by rmjoe Quote Link to comment Share on other sites More sharing options...
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