thebirdbath Posted December 1, 2005 Share Posted December 1, 2005 I login first I click on a number of items and 'add to cart' then I click 'check out' and it just goes right back to the login screen. What gives? Link to comment Share on other sites More sharing options...
kirchenbauer Posted December 1, 2005 Share Posted December 1, 2005 Do you happen to use America Online? There is some sort of issue with AOL that is resolved by changing some settings in your Configuration. If you go to your Admin Control Panel under Configuration and Sessions, these settings should be set to FALSE: Force Cookie Use Check SSL Session ID Check User Agent ID Check IP Address Without changing those settings, AOL users will continue getting the log in screen. Link to comment Share on other sites More sharing options...
nursers Posted December 1, 2005 Share Posted December 1, 2005 I login first I click on a number of items and 'add to cart' then I click 'check out' and it just goes right back to the login screen. What gives? Hi, I was having this problem from a work computer and there was some discussion here that it was cookie related - have you tested the issue from a PC at a totally different location? Link to comment Share on other sites More sharing options...
thebirdbath Posted December 1, 2005 Author Share Posted December 1, 2005 Hi, I was having this problem from a work computer and there was some discussion here that it was cookie related - have you tested the issue from a PC at a totally different location? No I dont' use AOHELL. Check it out. you can't check out items. http://www.friendsofbilljewelry.com/catalog Any suggestions? Link to comment Share on other sites More sharing options...
ozcsys Posted December 1, 2005 Share Posted December 1, 2005 No I dont' use AOHELL. Check it out. you can't check out items. http://www.friendsofbilljewelry.com/catalog Any suggestions? It is most likely your cookie path in your includes/configure.php file I would post the file here (minus the database username and password) and somebody may be able to see what is wrong. The Knowledge Base is a wonderful thing. Do you have a problem? Have you checked out Common Problems? There are many very useful osC Contributions Are you having trouble with a installed contribution? Have you checked out the support thread found Here BACKUP BACKUP BACKUP!!! You did backup, right?? Link to comment Share on other sites More sharing options...
kirchenbauer Posted December 2, 2005 Share Posted December 2, 2005 I just set up an account and tested it. I added something to my cart, set up an account, and then it said my cart is empty. When I added an item again, both items were in the cart. I clicked "checkout" and got the login screen, just as you had said. Did you check those 4 items to make sure they are set to "false"? Link to comment Share on other sites More sharing options...
thebirdbath Posted December 2, 2005 Author Share Posted December 2, 2005 I just set up an account and tested it. I added something to my cart, set up an account, and then it said my cart is empty. When I added an item again, both items were in the cart. I clicked "checkout" and got the login screen, just as you had said. Did you check those 4 items to make sure they are set to "false"? Sherry, What four items are you refering too? I'm not sure I understand. Link to comment Share on other sites More sharing options...
kirchenbauer Posted December 2, 2005 Share Posted December 2, 2005 In an earlier post, I wrote: If you go to your Admin Control Panel under Configuration and Sessions, these settings should be set to FALSE: Force Cookie Use Check SSL Session ID Check User Agent ID Check IP Address I had the same problem, but it was fixed when I changed all of these to FALSE. Link to comment Share on other sites More sharing options...
thebirdbath Posted December 3, 2005 Author Share Posted December 3, 2005 In an earlier post, I wrote: I had the same problem, but it was fixed when I changed all of these to FALSE. Here is what that looks like under my configs. Almost everything is set to false. Link to comment Share on other sites More sharing options...
kirchenbauer Posted December 3, 2005 Share Posted December 3, 2005 My setting for "Recreate Session" is set to "TRUE". Do you want to try changing yours to see if that is the problem? Link to comment Share on other sites More sharing options...
Sage013 Posted December 4, 2005 Share Posted December 4, 2005 It is most likely your cookie path in your includes/configure.php file I would post the file here (minus the database username and password) and somebody may be able to see what is wrong. Thanks ozcsys for that. I had a similar problem and found that I'd missed the www. on my SSL cookie path. all seems fine now, at the moment anyway :) Link to comment Share on other sites More sharing options...
thebirdbath Posted December 5, 2005 Author Share Posted December 5, 2005 My setting for "Recreate Session" is set to "TRUE". Do you want to try changing yoursto see if that is the problem? Sherry, Still not letting me check out. I sign in, add items to my cart and when I click check out it again ask me for my e-mail and password, Then it says my cart is empty. Link to comment Share on other sites More sharing options...
kirchenbauer Posted December 5, 2005 Share Posted December 5, 2005 Have you installed any contributions? The only things that I know to check are the ones that I mentioned. I'm sorry. Try posting your config file here, as ozcsys suggested (but blank out your ID and Password). Link to comment Share on other sites More sharing options...
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