Jump to content
  • Checkout
  • Login
  • Get in touch


The e-commerce.

Paypall charged incorrect ammount


Recommended Posts

This is a very strange issue that we are facing.


The customer has purchased a product and payed with paypall for it. The problem is that the ammount we received is incorrect. Even stranger is that the tax and shipping is correct.


The orriginal ammount was supposed to be $669 + 46.83 tax + 40 shipping


The customer was charded $60.99 + 46.83 tax + 40 shipping



Another strange thing is that when customers purchase with paypal in our orders menu we get first Preparing IPN and then processing if they chose to return. However this order shows panding which looks like the customer didn't even go to paypal but we got email from paypan with the transaction.




We cannot recreate the problem yet and customer is not very happy to say either.



Our store is using PayPal IPN Module.


Can any of you think what might went wrong with this transaction.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...