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Possibility for customer to delete her/his account?


dantotec

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Hello osC-Team, hello Community!

 

After searching in the forums for hours we have to ask this question:

 

How is it possible for a customer with a shop account to delete his account by himself? We did not find any possibility... only changing of the entered data can easily be done, but not the complete removal of the account.

 

Any hints and/or ideas?

 

Thank you...

 

Michael Wohlers, IT department Dantotec GmbH

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Hi!

 

Regarding german law, a customer must be able to delete his account by himself! This is necessary to fulfill the german law and for a safe and secure shop.

 

Any ideas?

 

Thank you in advance...

 

Michael Wohlers, IT department Dantotec GmbH

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Hi folks!

 

Ain't there no reactions to this topic? Does nobody has similar requirements?

 

Thank you in advance...

 

Michael Wohlers, IT department Dantotec GmbH

 

I always assumed that it was illegal to physically delete sensitive information from a business database.

 

But, you could add a button on the account page and add an action to application_top which physically deletes the account info or updates the email address with a text like "Removed by customer" so that you as admin know that and why a customer record is removed.

Treasurer MFC

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  • 8 months later...
Hello,

 

does nobody has an idea?

 

Best regards,

 

Michael Wohlers, IT department Dantotec GmbH

If you really want to do this, you could simply copy the code that deletes the account from the osc admin end into the catalog account page

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