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Bad web hosting!


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I apologise if this post is slightly off topic but everyone has help so much at this site that I hope you can shed some light.

I currently have my osc site hosted with companyA(who are very bad) and would like to have a new host company B ( who are better).

Company A tells me i cant move my osc store as I might loose data that I have on the store such as customers details.

I was under the impression that I could just ftp my files onto my pc and then upload to the new host and everything would be fine!

Am I missing something! or is company A just lying to me!

Thanks

Paul :-"

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You'll also need to copy the database down to your pc.

 

You can create a backup through admin, don't use the compressed option. Or you can download a copy (export) through phpMyAdmin.

 

Do all this before you ditch your old host.

Local: Mac OS X 10.5.8 - Apache 2.2/php 5.3.0/MySQL 5.4.10 • Web Servers: Linux

Tools: BBEdit, Coda, Versions (Subversion), Sequel Pro (db management)

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You'll also need to copy the database down to your pc.

 

You can create a backup through admin, don't use the compressed option. Or you can download a copy (export) through phpMyAdmin.

 

Do all this before you ditch your old host.

 

Thanks I will do that Right now!

Can you believe that this host wanted to charge ?700.00 to install one osc conrtibution, that took 5 minutes for me to do after getting advice on this forum.

Thanks again

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I should have said "Do all this and get it running on your new host before you ditch your old host."

Local: Mac OS X 10.5.8 - Apache 2.2/php 5.3.0/MySQL 5.4.10 • Web Servers: Linux

Tools: BBEdit, Coda, Versions (Subversion), Sequel Pro (db management)

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