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osCommerce

The e-commerce.

E-mails not being sent


trimorphous

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Hi I'm new to e-commerce, having recently set up my first shop.

 

Everything was fine e-mails working etc. then they stopped sudddenly and I couldn't find the reason, I searced on the forum and it seemed to point to the ISP which seemed logical as the server settings for e-mail had been changed 2 days before.

 

So I rested happily in the knowledge that when I changed from the test server everything would be fine.

 

Then I started thinking of what else could have caused the problem and I looked at things from a different perspective as the problem seemed to revolve around my POP3 account.

 

My first port of call was McAfee internet security as I had recently made a change there by switching off the spam filter, so I switched it back on again. And to my absolute delight test transactions were once again sending e-mails to the correct accounts and keeping customers informed.

 

As this approach hasn't been mentioned on the previous thread about this problem I thought I would throw it into the mixing pot as it may help someone else.

 

Colin Needham

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