indice Posted November 14, 2005 Share Posted November 14, 2005 Hi to all, We have this problem, i have installed all on my server, all works good. But in my test, the customer do not receive the order confimation letter or delivery post. Where is the problem? Why this problem? is a server problem. I try with different user but no letter from system no confirmation via email. Many Thx M Link to comment Share on other sites More sharing options...
indice Posted November 14, 2005 Author Share Posted November 14, 2005 Hi to all, We have this problem, i have installed all on my server, all works good. But in my test, the customer do not receive the order confimation letter or delivery post. Where is the problem? Why this problem? is a server problem. I try with different user but no letter from system no confirmation via email. Many Thx M The customer normaly receive a confirmation email? M Link to comment Share on other sites More sharing options...
indice Posted November 15, 2005 Author Share Posted November 15, 2005 The customer normaly receive a confirmation email?M The os_comemrce system send an email to my customer? Ciao M Link to comment Share on other sites More sharing options...
indice Posted November 15, 2005 Author Share Posted November 15, 2005 Hi to all, We have this problem, i have installed all on my server, all works good. But in my test, the customer do not receive the order confimation letter or delivery post. Where is the problem? Why this problem? is a server problem. I try with different user but no letter from system no confirmation via email. Many Thx M the Question is? Is my customer buy some products on my shop, the os_commerce send to the customer an email in automatic? for confirmation? Best Regards M Link to comment Share on other sites More sharing options...
indice Posted November 16, 2005 Author Share Posted November 16, 2005 Question? Normaly the os_commerce send an email to the customer after buying? My configuretion do not send email? is this right? we find only the order in admin, but the coustumer do not receive from system a confirmation? Is this right? Best Regards M Link to comment Share on other sites More sharing options...
indice Posted November 16, 2005 Author Share Posted November 16, 2005 Question? Normaly the os_commerce send an email to the customer after buying? My configuretion do not send email? is this right? we find only the order in admin, but the coustumer do not receive from system a confirmation? Is this right? Best Regards M Why no answer is this question so stupid?, i change my shop, but i'am not sure that before on a test he send me a confirmations email. Right? Best REgards M Link to comment Share on other sites More sharing options...
New 
Recommended Posts
Archived
This topic is now archived and is closed to further replies.