Guest Posted November 14, 2005 Share Posted November 14, 2005 I'm not sure what is the problem of my web hosting. I don't know much about the Web hosting set up. here is some info which may help. sendmail_from no value no value sendmail_path /usr/sbin/sendmail -t -i /usr/sbin/sendmail -t -i serialize_precision 100 100 short_open_tag On On SMTP localhost localhost smtp_port 25 25 I used this script to test the server still no email send and receive: <?php mail('[email protected]','testmailsubject','testmail content','From:[email protected]'); ?> in Configuration: email option E-Mail Transport Method sendmail E-Mail Linefeeds LF Use MIME HTML When Sending Emails false Verify E-Mail Addresses Through DNS false Send E-Mails true What is the problem?? Link to comment Share on other sites More sharing options...
Jack_mcs Posted November 14, 2005 Share Posted November 14, 2005 Try running this script. The readme explains how to use it to determine where the problem is at. Jack Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
Guest Posted November 14, 2005 Share Posted November 14, 2005 I had tried the script 4 times 1st 2 times sent to [email protected] from [email protected] and also to [email protected] can receive any email 3rd and 4th sent to my yahoo and hotmail email account from [email protected] it was work What's going on? anyway Thanks Jack Please advise Link to comment Share on other sites More sharing options...
alanos Posted November 14, 2005 Share Posted November 14, 2005 Hi Jack, I had same pro with vincenzo. I downloaded the contribute and tested in the host, mail sent successful. Two pros: 1. In my admin, I test both sendmail/smtp setting, but Customer did not received the confirm Email. Howerver, if I go to order in admin, and double click one of the order, then change the order statu from Pending to Proccesing or Delivered, click Update button. Now customer receive a email contain the information of his/her order is on proccesing/delivered. 2. In fact, the default email address [email protected] never receive email after customers ordered the goods. I have to add a email address into "send extra order email to", then this email address can able receive the order email. Thanks for any advice. Alanos Link to comment Share on other sites More sharing options...
Jack_mcs Posted November 14, 2005 Share Posted November 14, 2005 I suggest contacting your hosts and tell them your email is not working. They should be able to verify if your sites email system is working or not. You could also try finding where the email is being sent out (checkout_process for orders) and adding another email statement but add the from yourself, instead of using the database values of STORE_OWNER.... Jack Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
alanos Posted November 15, 2005 Share Posted November 15, 2005 Hi Jack, Thanks your advice. Finally, I found the pros. 1. The pro is not from server. 2. Because you mentioned the file (checkout_procces), so I checked every single code from this file. I found the file was modified by the ex-developer, I simply deleted all the codes that he had added. Thanks god, customers received a confirm email now. Thanks again. Alanos Link to comment Share on other sites More sharing options...
Guest Posted November 15, 2005 Share Posted November 15, 2005 Sorry my typing mistake 1st 2 times sent to [email protected] from [email protected] and also to [email protected] can not receive any email or work on other Domain name email thanks Link to comment Share on other sites More sharing options...
Guest Posted November 15, 2005 Share Posted November 15, 2005 Finally Can not you get an email when customers fill out the contact_us.php form Can not you get an email when a customer places an order? It CAN the customer get an email when he or she places an order? Tools/Send Email: email to customer: work Tools/Newsletter Manager: work Customers/Order Processing and update : email to customer: work my Web hosting Center : Networksolutions Server OS: Linix PHP: 4.3.10 MySQL: 3.23.58 Http Server: Apache/11.3.33(Unix) FrontPage/5.0.2.2634 ApacheJServ/1.1.2 Mod_auth_pam/1.1.1 Using the script still CANNOT work on [email protected] send to [email protected] or [email protected] send to [email protected] Please advance Link to comment Share on other sites More sharing options...
Jack_mcs Posted November 16, 2005 Share Posted November 16, 2005 Is avitt.com your domain name? If so, try using an email that is not related to your server, like your own personal email account. If you don't have one, create one on hotmail for a test. Does it fail with that too? Jack Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
alanos Posted November 16, 2005 Share Posted November 16, 2005 Further problems. Email worked Ok in IE6. But when test this page (contact_us.php) in FireFox, I click "continue" then I got this erro: Warning: Cannot modify header information - headers already sent by (output started at /home/mydomain/public_html/shopping/includes/languages/english.php:336) in /home/mydomain/public_html/shopping/includes/functions/general.php on line 29 I went into the both files, there is no space in <? or ?>. I don't know what is wrong. Link to comment Share on other sites More sharing options...
alanos Posted November 16, 2005 Share Posted November 16, 2005 Fixed, thanks all. Link to comment Share on other sites More sharing options...
Guest Posted November 16, 2005 Share Posted November 16, 2005 All the email can only send to Yahoo, Aol and/or Hotmail my not ISP domain email account Still don't know what cause the problem! Alaons, Good you fixed it But not me still checking. I already installed the lastest OSC version Link to comment Share on other sites More sharing options...
Jack_mcs Posted November 17, 2005 Share Posted November 17, 2005 It sounds like a problem with your hosts mail server. have you asked them about it? Jack Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
iradwiz Posted November 17, 2005 Share Posted November 17, 2005 I'm having a related problem that I have repeatedly tried and failed to work out via my ISP. Order notification emails are sent as are messages from the contact us page but they all have the wrong date in a weird format (shown as "//2000") if sent to email accounts on the same domain. Mail sent to other domains has the correct date and date format. My ISP has given up and directed me to this forum. Any advice is much appreciated. Link to comment Share on other sites More sharing options...
Guest Posted November 17, 2005 Share Posted November 17, 2005 The Hosting center still checking. I used the Email_test.php now the result is I can sent email to Hotmail, yahoo and mydomain to my domain now- yahoo 100% work, Hotmail 50% The Contact_Us is working - ok The admin email and newsletter can send - yahoo 100% work, Hotmail 50% Customer cannot receive Order Process mail Customer can receive Order Update mail: yahoo 100% work, Hotmail 50% Still do know why??????? Can anyone suggest me what kind of setting must have on the web hosting. Jack you can try my site if you want to Avitt Shopping Link to comment Share on other sites More sharing options...
Jack_mcs Posted November 18, 2005 Share Posted November 18, 2005 I'm having a related problem that I have repeatedly tried and failed to work out via my ISP. Order notification emails are sent as are messages from the contact us page but they all have the wrong date in a weird format (shown as "//2000") if sent to email accounts on the same domain. Mail sent to other domains has the correct date and date format. My ISP has given up and directed me to this forum. Any advice is much appreciated.That really sounds like a server problem to me. What happens when you run the test i mentioned a few posts ago? Jack Jack you can try my site if you want to Avitt Shopping I believe you that it is failing. It would be nice to see if your site worked on another server on a different host though that is usually not an option. Jack Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
iradwiz Posted November 20, 2005 Share Posted November 20, 2005 I tried the email test program and, as suspected, both the native php mail() function and osC's send email to external domains perfectly and both do not format the date correctly when the sender and recipient are on the our host's domain. I'm unfortunately unable to get my ISP to take care of this issue. Do you have any suggestions that can be made to help me point my ISP in the right direction? Thanks That really sounds like a server problem to me. What happens when you run the test i mentioned a few posts ago? Jack I believe you that it is failing. It would be nice to see if your site worked on another server on a different host though that is usually not an option. Jack Link to comment Share on other sites More sharing options...
Guest Posted November 20, 2005 Share Posted November 20, 2005 Finally, my hosting center correct the Email problem. Thanks everybody, esp. jack Link to comment Share on other sites More sharing options...
alanos Posted November 23, 2005 Share Posted November 23, 2005 Good to see that. Link to comment Share on other sites More sharing options...
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