mad-wolfie Posted November 11, 2005 Share Posted November 11, 2005 I have a problem with a site i've been working on. the site store keeps logging out customers or asking people who are browsing to login with every other page view or as they proceed to the shopping cart or browse around the site, also as customers try to advance through the stages of the shopping cart, it continually asks users to log back in again. I have done a test of the site in several browsers including IE6 & Firefox. I have also done a check on the server logs & a series of errors come up on the logs which read as follows:- The last 20 lines of your site's error log are shown below. This can be useful for debugging scripts and solving problems with your site.[Fri Nov 11 13:21:55 2005] [error] [client 58.230.9.17] File does not exist: /domains/c/e/cee-lite.com/public_html/WebStore/PA.html -------------------------------------------------------------------------------- [Fri Nov 11 13:21:55 2005] [error] [client 58.230.9.17] File does not exist: /domains/c/e/cee-lite.com/public_html/WebStore/Behringer ultra-DI 100_big.jpg -------------------------------------------------------------------------------- [Fri Nov 11 13:21:57 2005] [error] [client 58.230.9.17] File does not exist: /domains/c/e/cee-lite.com/public_html/WebStore/PA.html -------------------------------------------------------------------------------- [Fri Nov 11 13:48:09 2005] [error] [client 207.46.98.119] File does not exist: /domains/c/e/cee-liteandsound.co.uk/public_html/catalog/images/I -------------------------------------------------------------------------------- [Fri Nov 11 14:57:51 2005] [error] [client 81.101.80.145] File does not exist: /domains/c/e/cee-liteandsound.co.uk/public_html/catalog/images/stars_I.gif -------------------------------------------------------------------------------- [Fri Nov 11 14:57:51 2005] [error] [client 81.101.80.145] File does not exist: /domains/c/e/cee-liteandsound.co.uk/public_html/catalog/images/I -------------------------------------------------------------------------------- [Fri Nov 11 14:58:07 2005] [error] [client 81.101.80.145] File does not exist: /domains/c/e/cee-liteandsound.co.uk/public_html/catalog/images/I -------------------------------------------------------------------------------- [Fri Nov 11 14:58:07 2005] [error] [client 81.101.80.145] File does not exist: /domains/c/e/cee-liteandsound.co.uk/public_html/catalog/images/stars_I.gif -------------------------------------------------------------------------------- [Fri Nov 11 16:41:14 2005] [error] [client 207.46.98.119] File does not exist: /domains/c/e/cee-liteandsound.co.uk/public_html/catalog/images/I -------------------------------------------------------------------------------- [Fri Nov 11 17:00:08 2005] [error] [client 84.9.189.94] File does not exist: /domains/c/e/cee-liteandsound.co.uk/public_html/catalog/images/stars_W.gif -------------------------------------------------------------------------------- [Fri Nov 11 17:00:08 2005] [error] [client 84.9.189.94] File does not exist: /domains/c/e/cee-liteandsound.co.uk/public_html/catalog/images/W -------------------------------------------------------------------------------- now, what i can't understand is the file "public_html" doesn't exist in the site set-up or on the server. can anyone explain what is going wrong on the site or give some clues as to why we are having these problems in the site server error log. if you want to try the site so you can find out 1st hand what is happening with the log-in/log out pages, you can find the store at www.cee-liteandsound.co.uk/catalog Link to comment Share on other sites More sharing options...
mad-wolfie Posted November 15, 2005 Author Share Posted November 15, 2005 obviously not then. Well i can only conclude i made a big mistake using oscommerce. Link to comment Share on other sites More sharing options...
kgt Posted November 15, 2005 Share Posted November 15, 2005 When I go to your site, I am not prompted to login unless I click on My Account. What are your session settings? (Admin tool > configuration > sessions) Contributions Discount Coupon Codes Donations Link to comment Share on other sites More sharing options...
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