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osCommerce

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Payment not going to Paypal


teknonweb

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We have a customer who bought merchandise using Paypal. She is from France. We received the order process email and the paypal payment updated to processing in the Admin Orders area. However, the payment does not show up in Paypal. Has anyone else had this problem? What is the solution.

 

MORE INFORMATION:

I am the webmaster for the site. I have not seen what it looks like in paypal. The site owner sent me an email stating that she received the order process email, but there is no payment in paypal.

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