macanics Posted November 29, 2006 Share Posted November 29, 2006 Anyone have either of these problems? 1. A few of my orders are being processed (they can be seen in Paypal account). However, The order is listed in the admin orders but I am not getting the OSC order process email. This is likely because either: the client did not return to your shop after paying with PayPal. The 'Extra' order confirmation email that can get sent to you will only fire off if the client allows PayPal to redirect them to the checkout_process.php page. If the client did return to your shop, then you have either not set an 'Extra' email, or what you have entered is not formatted correctly. See Admin>Configuration>My Store>Send Extra Order Emails to to set this. Ignore what the instructions say about format, just use a plain email@example.com format, if you want more than one email, separate them with a comma and a space. It's a confusing use of the term extra, as if it's not set, the shop owner won't get sent an email as you would expect. The client always get one sent. Sorry I can't help with (2) Quote Link to comment Share on other sites More sharing options...
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