Sending Emails from the Customer Module

[linder60]

Hi everyone,

 

When you go to the customers module, and click on a customers name and then hit the email button the form comes up to send an email to them. Its all working great, the form is prefilled out, and we type in the message to send, hit send email. And when thats all done, it shows on the top email sent as a confirmation to us.

Is there a copy of those emails anywhere ? I cant seem to find a sent copy anywhere for us to print up for our records ?? Is there a way to add cc to the email somehow so we can at least send a copy to admin ? When I click on the space where the customers name is, I thought maybe I could just add us as a second address, but clicking on it just brought up the drop down menu.

 

Thanks for any help on this,

 

Linda