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No shipping address shows during checkout


approachingsilence

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Hi everyone,

 

After muddling through the forum looking for an answer (and not finding it), I decided to post the problem.

 

I recently moved to a new hoster and the move went relatively OK (had to made some adjustments obviously). Now I got almost everything working again, except for these small things:

 

1. During the checkout process, on the checkout_shipping page, the shipping address does not show up. Can anyone please tell me what I need to do/ change to make the address show up?

 

2. On the new server, I got a SSL connection, but it doesn't show the lock on any of the pages.

 

Thanks in advance for the help/ pointers.

 

- Wim

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1. I'd suggest you try loading the shop again. Maybe there was a bit missed.

2. As far as the missing lock, some host's software packages look for different cues for switching over to ssl. I had this problem. In my case, I needed to change a setting in includes/application_top.php line 40:

  $request_type = (getenv('HTTPS') == 'on') ? 'SSL' : 'NONSSL';

from "on" to "1" (w/o the quotes). It may be that simple.

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Hi Dan,

 

thanks so much for your reply.

 

I tried what you suggested, but both problems are still there. Do you (or anyone else) have any other pointers to where the problem could be?

 

I checked my database and all the customers are there, but the checkout shipping doesn't add the address to the order. I did a test order to see if the address would show up in the confirmation email, but it doesn't either.

 

for the SSL, changing the code in application_top.php line 40 from "on" to "1", only had the effect that I no longer get the (annoying) safe/ not safe items pop-up. Is that a good thing or does that mean I need to change it back to "on"?

 

Anyway, thanks for your help

 

- Wim

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