Alex Clarke Posted November 5, 2005 Share Posted November 5, 2005 I'm just testing one of my site before going live and have the following problem. When order are placed they do not appear in the orders section (within the admin panel) or under the customers | orders screen! Everything else is fine. Orders are held in the database and even register on the first page of the admin panel, but no where else. However, it is possible to click on orders and then key in 1 or 2 (in the order ID box) to display the order. I'm not using any payment gateways and my osC is hardly modded. Any help much appreciated. :) Link to comment Share on other sites More sharing options...
Guest Posted November 6, 2005 Share Posted November 6, 2005 Anybody found the problem on this one... I have have the same problem too !!!1 Could anybody help us Link to comment Share on other sites More sharing options...
knifeman Posted November 6, 2005 Share Posted November 6, 2005 Make sure in your admin that under modules/order total, you have the total displayed. Tim Link to comment Share on other sites More sharing options...
Alex Clarke Posted November 6, 2005 Author Share Posted November 6, 2005 Make sure in your admin that under modules/order total, you have the total displayed. Tim That's displayed. Since the database is storing all orders placed it appears to be a linking problem with osCommerce (me thinks!). Link to comment Share on other sites More sharing options...
MarcoZorro Posted November 6, 2005 Share Posted November 6, 2005 This normally occurs if you have deleted order statuses from the database. Link to comment Share on other sites More sharing options...
Alex Clarke Posted November 12, 2005 Author Share Posted November 12, 2005 This normally occurs if you have deleted order statuses from the database. I don't recall doing this? Anyone know of a solution to this problem? I know that others are having similar trouble. Link to comment Share on other sites More sharing options...
Guest Posted November 20, 2005 Share Posted November 20, 2005 I've developed this issue on a test site i'm working on very strange. I started to have problem on the checkout_confirmation.php page i managed to get this working with a little extra code ... but it seems this was just the tip. other things were happening. The order purchase process works 100%. - Held orders are capturered - orders can be placed - emails confirm the orders are placed - you are returned to my site and you get an order confirmation page But you can't - see any orders anywhere - none listed in myaccount - none listed admin area any ideas Link to comment Share on other sites More sharing options...
Guest Posted November 20, 2005 Share Posted November 20, 2005 I've developed this issue on a test site i'm working on very strange. The order purchase process works 100%. - Held orders are capturered - orders can be placed - emails confirm the orders are placed - you are returned to my site and you get an order confirmation page But you can't - see any orders anywhere - none listed in myaccount - none listed admin area any ideas Well after much head scratching and review of earlier comments it seems the definitative answer is to look at "modules/order total" and order "status messages". In my case the database "order status" database exisited, but i had been experimenting with multiple languages ... this is where my problem stemed from. The values in the "order status" table linked to the wrong language (ie. not the new one i was working on. The solution was to create new "order status" values ... linking them to the correct language. :thumbsup: am very happy now :D Link to comment Share on other sites More sharing options...
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