Security Information

[enurweb]

Hi!

 

In my shop all my customers using Internet Explorer get the Security Information box poping up when they press the products group links. This only happens when they press the products gropus, if they for example search for an product and press the product link this does not happen.

 

Many of my customers find this very annoying and I feel I'm loosing a lot of sale due to this problem.

 

This problem does not happen when using Opera or Firefox, only Internet Explorer.

 

 

The Security Information box contains this information:

This page contains both secure and nonsecure items.

 

Do you want to display the nonsecure items?

 

YES - NO - MORE INFO

 

 

When my customers get this box poping up every time they click the mouse I can understand that they don't botter to shop at my shop.

I really could use some help getting rid of this problem.

 

By that I mean I never want that Security Information box to pop up at all, I want both secure and nonsecure items beeing displayed for my customers in Internet Explorer without this box poping up.

 

 

Imagine that you must click yes, yes, yes, yes about 20 times just to buy something. Frustrating!

 

 

Hope some of you can help me with this :(

[enurweb]

There must be some of you out there with the same problem?

 

I know this issue has to do with http Vs. https and that customers probably can disable this Security box them selfs in Internet Explorer options.

 

The thing is that many don't know how to do this and has not done that to their browser, I don't know where to switch it of myself.

 

So hopefully some of you understand the importanse of making the shop work without the box apperaing at all.

[jonw118]

could you post a url (or mail it) so we can look at your source file to find the prob?

[AlanR]

Do you have any other problems with ssl? A link would help a lot.

 

In any case you may find this thread useful since you mention the warning after search:

 

http://www.oscommerce.com/forums/index.php?s=&...ndpost&p=678844

[enurweb]

If it's the shop URL you're thinking about it is:

 

http://www.kinkyshop.no/catalog

 

Try see the difference when just searching for something in the product search field. And then afterwards try clicking the product groups at the left side in IE.

 

At first we thought the heart icons in front of the product groups was the problem but a friend of mine who know a little php don't think it's the problem.

 

Do you have any other problems with ssl? A link would help a lot.

 

In any case you may find this thread useful since you mention the warning after search:

 

http://www.oscommerce.com/forums/index.php?s=&...ndpost&p=678844

 

 

There is no problem just searching for products in the searching field, there is no box poping up then.

 

But when clicking the product groups and then click the different products, then the box apperars.

[AlanR]

Do you mean the warnings about switching from a non secure site to a secure site and then back?

 

If that's what you're talking about then there's nothing you can do. IE has more warnings built in like that than any other browser. I think that most IE users disable them, it's very easy to do so and they run into them on any site, banking, credit card accounts, shopping, any site which uses ssl.

 

But as I said, you'll never get rid of those. I clicked around with them turned off and don't see any "real" ssl problems.

 

Did you make any changes to application_top.php to get ssl working correctly?

[enurweb]

I kind of hate MS a little, I use Opera as my browser and there is no problem at all with Opera in the shop.

 

The reason I'm asking for a solution to this problem is that my customers do complain about this.

 

And if I take a look at phpmyvisities that I have installed it reports that 90% of 3500 uniqe visitors every month use IE as their browser... That's a lot of possible unhappy cusomters.

[Guest]

Why are you using https pages for catalog viewing? This isn't necessary and isn't part of stock osC setup. Have you hard coded the pages for https?

Also, if you really feel the need to have them that way, you should be fine as soon as you eliminate the non-secure element on those pages. It is probably an image linked from outside your site.

[AlanR]

Why are you using https pages for catalog viewing? This isn't necessary and isn't part of stock osC setup. Have you hard coded the pages for https?

Also, if you really feel the need to have them that way, you should be fine as soon as you eliminate the non-secure element on those pages. It is probably an image linked from outside your site.

 

I don't think he was before. When I visited earlier the site switched from http to https as I expected.

 

Running under ssl constantly would mean that search engines will ignore the site. Something you definitely do not want to happen, much worse than the pop ups.

[jonnyjon84]

Old thread, but just ran into the same problem myself... You have to make sure all your images use relative links to stop that pop-up from displaying. :thumbsup: