Order number auto-increment failure

[arseniy]

Hello friends,

 

We experience strange problem right from the moment we moved OSC from one our server to another. An auto-increment function in order number has stuck on 014-th order, and cannot be updated anyhow. We already had several 014-th orders coming from clients.

 

Can anyone give us a point where to look for the problem, or share a common solution, if applicable?

 

Kind regards,

 

Arseniy Chernov

[speed777]

arseniy,

Try this: Reset The Order ID Value