cookie or SSL issue!?

[siavash]

i have bumped into a silly problem just wondering whether there's a possible link:

 

the site accessed from certain places does not run the SSL pages (HTTPS) e.g. login, account, etc. basically a shopper would fail to continue shopping as a result. please note that the users don't get a 'page can't be displayed' or similar error. the only thing that happns is that they are taken to login page and the S from HTTPS disappears. i also suspect it can only be a cookie problem!?

 

My session settings in admin are:

 

Force Cookie Use: True

Check SSL Session ID: True

Check User Agent: True

Check IP Address: True

Prevent Spider Sessions: True

Recreate Session: False

 

can it be because we are forcing Cookie Use? or other settings above? however, if i want to keep the Session settings as above and get round the problem dscribed above (if there's any link) what do i need to do?

 

as for SSL have checked with my host: they use the standard port 443 for SSL; and the network firewall that causes this problem has assured me that the outbound connectivity on port 443 (https) is not blocked. So i would discount the port problem. however, the problem still persists!

 

 

thanks.

[siavash]

the following situation happens when you have set the "Check IP Address: True" in sessions in admin! as a result the site tries to validate the clients IP address on every page request. why it should cause a problem from when accessed from certain networks, i don't know. i have limited knowledge in this area. matbe someone can explain more?

 

 

i have bumped into a silly problem just wondering whether there's a possible link:

 

the site accessed from certain places does not run the SSL pages (HTTPS) e.g. login, account, etc. basically a shopper would fail to continue shopping as a result. please note that the users don't get a 'page can't be displayed' or similar error. the only thing that happns is that they are taken to login page and the S from HTTPS disappears. i also suspect it can only be a cookie problem!?

 

My session settings in admin are:

 

Force Cookie Use: True

Check SSL Session ID: True

Check User Agent: True

Check IP Address: True

Prevent Spider Sessions: True

Recreate Session: False

 

can it be because we are forcing Cookie Use? or other settings above? however, if i want to keep the Session settings as above and get round the problem dscribed above (if there's any link) what do i need to do?

 

as for SSL have checked with my host: they use the standard port 443 for SSL; and the network firewall that causes this problem has assured me that the outbound connectivity on port 443 (https) is not blocked. So i would discount the port problem. however, the problem still persists!

thanks.