Daventry Posted October 14, 2005 Share Posted October 14, 2005 When I try and place an order in my store and check-out, the folliwng shipping error occurs: "An error occured with the UPS shipping calculations. If you prefer to use UPS as your shipping method, please contact the store owner." I set UPS up in my Admin file. Does this have something to do with my site being Canadian?!? Any help would be appreciated. Thanks Link to comment Share on other sites More sharing options...
ozEworks Posted October 14, 2005 Share Posted October 14, 2005 Probaby not. Have you set up the address you are shipping from properly? You got a post code entered in your Shipping setup? You have a country code etc? Link to comment Share on other sites More sharing options...
Daventry Posted October 14, 2005 Author Share Posted October 14, 2005 Yes, I've done both. I've been told by a Tech Support individual that, because I am based in Canada, I have to download the UPS XML Rates v1.01 patch in order to get UPS to work for Canadian carts. Link to comment Share on other sites More sharing options...
ozEworks Posted October 14, 2005 Share Posted October 14, 2005 well that is a different interface altogether rather than a patch as far as I am aware - you need an account for that one I think Link to comment Share on other sites More sharing options...
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