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Order Problems Still!!


paulgosden

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Hi there,

 

Have scowered the forums for hours, but still having problems with orders not being processed correctly, with Paypal. I have installed the latest IPN and configured my paypal to return automatically etc etc with the path back to my web site in the URL. I have also installed the held orders contribution to show orders made but not finished. However I have just ordered myself a product and again it just sits there saying payment pending(i.e. the default held order status) It even emails me an email with a link with no order number on the end, and it certainly does not update the status once the payment has gone thought. I know that I came back to the site correctly!!!!

 

Can someone please confirm the following,

 

1) What exactly do I need to turn on in my Paypal account and what URL do I need to direct to after the sale is complete. Its is currently checkout_sucess.php

 

2) Should paypal change my status to another one once the payment has been ok?ed, and it this all automatic? Also how long does this generally take 1 sec or 1 day etc.

 

3) At what point should it email the customer of a successful transaction? As just done another test order and got nothing this time!!!!!

 

Am very new to all this, in fact my first foray into online selling, any feedback appreciated on my site as about to go live shortly with a superbly timed launch (coming into winter)!!

 

http://www.theisight.com

 

Thanks for any help

 

Paul

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Hi there,

 

Have scowered the forums for hours, but still having problems with orders not being processed correctly, with Paypal. I have installed the latest IPN and configured my paypal to return automatically etc etc with the path back to my web site in the URL. I have also installed the held orders contribution to show orders made but not finished. However I have just ordered myself a product and again it just sits there saying payment pending(i.e. the default held order status) It even emails me an email with a link with no order number on the end, and it certainly does not update the status once the payment has gone thought. I know that I came back to the site correctly!!!!

 

Can someone please confirm the following,

 

1) What exactly do I need to turn on in my Paypal account and what URL do I need to direct to after the sale is complete. Its is currently checkout_sucess.php

 

2) Should paypal change my status to another one once the payment has been ok?ed, and it this all automatic? Also how long does this generally take 1 sec or 1 day etc.

 

3) At what point should it email the customer of a successful transaction? As just done another test order and got nothing this time!!!!!

 

Am very new to all this, in fact my first foray into online selling, any feedback appreciated on my site as about to go live shortly with a superbly timed launch (coming into winter)!!

 

http://www.theisight.com

 

Thanks for any help

 

Paul

Hi go to your admin and set your order statuse to proccessing not pending on paypal pin

( WARNING )

I think I know what Im talking about.

BACK UP BACK UP BACK UP BACK UP

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