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osCommerce

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Question When Customers Make Payments!


mtechama

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Ok When A Customer made a purcheses after submitting his/her C.C. does the customer orders on the Admin shows what they have purchesed?

Wade Morris

Amarillo, Texas

 

Before you do any changes on your site you need to do BACKUP! BACKUP!

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Ok another question..................when a customer pays with their credit card. how can I tell the if the money has gone through paypal before I place my order?

Wade Morris

Amarillo, Texas

 

Before you do any changes on your site you need to do BACKUP! BACKUP!

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you should see the order in your admin panel once processed. You should receive an email from paypal and another one from your store.

 

You can try with the cash on delivery module see if everything works with respect to emails.

If not check your osc admin panel ->modules->payment->paypal that has the email address set.

Also check the osc admin->configuration send extra order emails to: that is set correctly.

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So are you saying that I will get an a Transaction Number from PayPal and on the Customer Orders on my Admin?

Wade Morris

Amarillo, Texas

 

Before you do any changes on your site you need to do BACKUP! BACKUP!

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I think paypal will send you the regular email with your info. The store will send you an email with the order details. The paypal specifics are not stored in the catalog by the default behavior of osc.

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well then how can I tell what transaction from paypal to match with the customers orders on OSC?

Wade Morris

Amarillo, Texas

 

Before you do any changes on your site you need to do BACKUP! BACKUP!

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so are you saying that OSC doesn't input the Transaction from Paypal for that customers order? if not there is no way you can match the PayPal Transaction for that customers order on OSC to make sure its the right order.

Wade Morris

Amarillo, Texas

 

Before you do any changes on your site you need to do BACKUP! BACKUP!

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ok what I am trying to say is How can I match my customers orders on OSC to match with PayPals Transaction?

Wade Morris

Amarillo, Texas

 

Before you do any changes on your site you need to do BACKUP! BACKUP!

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I am still waiting for my answer...................................

 

Howdy again Wade,

 

How about looking at the customer name on your Paypal receipt and your osC order (besides the products, total price etc.) !?

 

regards,

Howard

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Howard, got one more question on the Customer Orders, I have noticed on the dropped down menu about "Pending, Processing, Delivered" can I add Shipped on that?

 

like for an example:

when they place an order "Pending" waiting for the money to go through

when I place the order for them "Processing" to show that the order is being processed

When the is being shipped out "Shipped" to show the customer that their order is being shipped.

when they delivered their order "Delivered"

 

Wade

Wade Morris

Amarillo, Texas

 

Before you do any changes on your site you need to do BACKUP! BACKUP!

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Howard, got one more question on the Customer Orders, I have noticed on the dropped down menu about "Pending, Processing, Delivered" can I add Shipped on that?

 

like for an example:

when they place an order "Pending" waiting for the money to go through

when I place the order for them "Processing" to show that the order is being processed

When the is being shipped out "Shipped" to show the customer that their order is being shipped.

when they delivered their order "Delivered"

 

Wade

 

Wade,

 

Go to your admin->Localization->Order Status from where you can edit, add, delete the order statusses to your hearts liking.

 

Howard

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Ok back on the PayPal Transaction:

ok I should get an email from PayPal for a transaction, so I am looking for is name and total of order on paypal to match and match the name and total on the Customer Order on the Admin?

Wade Morris

Amarillo, Texas

 

Before you do any changes on your site you need to do BACKUP! BACKUP!

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so are you saying that OSC doesn't input the Transaction from Paypal for that customers order? if not there is no way you can match the PayPal Transaction for that customers order on OSC to make sure its the right order.

 

That's pretty much it but if all goes well you also should receive from Paypal (just a small part from the Paypal invoice):

Total Amount: $37,29 USD

Currency: U.S. Dollars

Transaction ID: 0BD517591B166194N

Sales Tax: $0,00 USD

Total Shipping: $15,89 USD

Item/Product Name: Wheel of Time

Invoice ID: 20050056

Buyer: doesn't matter

As you see the invoice ID is there also and you can match that with your osC orders if the name and amount are not enough identifaction already.

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