mysolarshop Posted November 10, 2008 Share Posted November 10, 2008 I am having a problem with the check out process, not sure if it has anything to do with the PayPal WPP Direct Payments contribution I installed. I have searched all over the forum to help find a solutions, with no luck. My problem is when a new customer selects a product then signs up for a account, then when they go to checkout_shipping, there is no shipping information on the page. If they go in and change their shipping info it will work and give them the shipping options and they can check out sucessfully. This is only happening to new customers. Does anyone know what could be causing this? I have used beyond & compare to make sure everything is installed correct, and have went over the install instructions several times with no luck. Thanx, Donna Quote Link to comment Share on other sites More sharing options...
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