tegralens Posted October 9, 2005 Share Posted October 9, 2005 Don't know what is going on I have 2 reviews in the admin but when I go to my webpage there are none there. Please help Link to comment Share on other sites More sharing options...
kirchenbauer Posted October 9, 2005 Share Posted October 9, 2005 Can you provide a little more information? Do you have a website that we can view? What do you mean by "I have 2 reviews in the admin"? Link to comment Share on other sites More sharing options...
tegralens Posted October 9, 2005 Author Share Posted October 9, 2005 Can you provide a little more information? Do you have a website that we can view? What do you mean by "I have 2 reviews in the admin"? When you login to the admin part of oscommerce there on the left hand side says 2 reviews but on my site there is not anything there. Link to comment Share on other sites More sharing options...
kirchenbauer Posted October 9, 2005 Share Posted October 9, 2005 Do you have access to your SQL through phpMyAdmin? If you do, then you can go to the Reviews database table and then click "Browse" to see if there are actually any reviews in there. Is it possible that a review was written, but the product is inactive or out of stock? Link to comment Share on other sites More sharing options...
tegralens Posted October 9, 2005 Author Share Posted October 9, 2005 Do you have access to your SQL throughphpMyAdmin? If you do, then you can go to the Reviews database table and then click "Browse" to see if there are actually any reviews in there. Is it possible that a review was written, but the product is inactive or out of stock? Yes I have access to phpmyadmin let me check? Link to comment Share on other sites More sharing options...
tegralens Posted October 9, 2005 Author Share Posted October 9, 2005 Yes I have access to phpmyadmin let me check? I checked and yes I see 3 reviews in there. Link to comment Share on other sites More sharing options...
kirchenbauer Posted October 9, 2005 Share Posted October 9, 2005 Are the products that have reviews on them products that are both IN STOCK and ACTIVE? Can you go to your website and see if those products are visible to the customer? Link to comment Share on other sites More sharing options...
tegralens Posted October 9, 2005 Author Share Posted October 9, 2005 Are the products that have reviews on them products that are both IN STOCK and ACTIVE? Can you go to your website and see if those products are visible to the customer? Yes they are there and are active. Is it possible that the customer was going to leave a review but did not finish it. I do see it in phpmyadmin but cannot see what they wrote only the product id and their name. Link to comment Share on other sites More sharing options...
kirchenbauer Posted October 9, 2005 Share Posted October 9, 2005 In phpMyAdmin, there is a database field called "reviews_description". If you go to that table and click Browse, you will be able to view and edit the text, if necessary. Other than that, if the products are In Stock and Active, then I don't know the answer. :( Link to comment Share on other sites More sharing options...
tegralens Posted October 9, 2005 Author Share Posted October 9, 2005 In phpMyAdmin, there is a database field called"reviews_description". If you go to that table and click Browse, you will be able to view and edit the text, if necessary. Other than that, if the products are In Stock and Active, then I don't know the answer. :( There is something there the funny this is that the customers used it to ask questions about the site or that they had to type of problem with the site that might be why it does not show up on the reviews maybe because there isn't a item chosen to review. Link to comment Share on other sites More sharing options...
kirchenbauer Posted October 9, 2005 Share Posted October 9, 2005 If you want to get rid of them, you can delete them from the database. I don't understand how they were able to do a review without selecting a product. Link to comment Share on other sites More sharing options...
tegralens Posted October 9, 2005 Author Share Posted October 9, 2005 If you want to get rid of them, you can delete them from the database.I don't understand how they were able to do a review without selecting a product. Me too I'll start doing some testing and see thanks for all the Help Link to comment Share on other sites More sharing options...
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