Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

Empty customer data in orders?


dantotec

Recommended Posts

Hello community!

 

We have a big problem! Out of nowhere, since two weeks there is a strange phenomenon:

 

Every now and then (approx. every 20th order), we receive an order but the whole customer information (shipping address and billing address, eMail, phone, etc.) is missing! We have not changed anything in our installation and/or configuration and there seems to be no causal connection to any shipping method or billing method!

 

Does anyone know hints or solutions?

 

Thanks in advance...

 

The Dantotec team

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...